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The property is exactly as shown as in the photos, just stunning and perfect for 3-4 guests. The owner was always quick to reply to any request, in a polite manner. The area was fantastic as well, plenty of bars and cafes very close by. The nearby supermarket also had everything we needed but may be too small for others, however there is plenty more no further than 20 minutes walk away. Of course there is a beach nearby with plenty of activities and more bars or cafes to enjoy

Bon rapport qualité/prix. Appartement spacieux très bien équipé, qui mérite un rafraichissement (plaque électrique et ustensiles de cuisine) Les parties communes sont très bien entretenues. Personnel très serviable. Il est souhaitable que les heures d'ouverture de la réception soient plus étendues, car ouverte à ce jour de 9h00 à 13h00 du lundi au vendredi.

Great location and amenities, buffet was very good, staff friendly and helpful.

Firstly, this hotel was certainly designed to impress; it is an architectural masterpiece! Built to resemble a Canarian Village (with entrance through the "church", playing choir music and with lighted candles in the evening); the reception and lobby is inside a "Volcano" - quite unique! The rooms are large and tastefully decorated, although the bathrooms would benefit from refurbishment. Ours was on the 5th floor with a fabulous view of the marina. The bed was (UK scale) Super king sized and firm but comfortable. However, a hotel is granted it's star-rating not just on its accommodation but on its facilities and service. I appreciate that hotels have suffered during this Pandemic ... the Volcan was less than 30% full and clearly operating with greatly reduced staffing. Most amenities were closed: only 1 (of 4) restaurants open for breakfast and dinner (no lunch service); only 2 pools; no bar - nowhere to buy drinks or snacks (even bottles of water), although free coffee/tea/soft drinks were provided in the afternoons between 4 and 7pm; no entertainment. We did not eat in the restaurant for dinner - only breakfast, which was buffet, with very limited choice. Negative issues mainly on service which was very impersonal. No replenishing of water or tea/coffee in rooms; hotel slippers taken away after 3 days and not replaced; our key cards were deactivated by 11:45 on day of departure so we couldnt get back into our room to retrieve our luggage! Not a 5-star experience for us!