Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
69% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Hamburg

Längst verblichene Eleganz der 50er Jahre

Posted 23-Aug-2016
Pros: Der Garten hinter dem Hotel: Zwar klein, aber Garten und hintere Fassade des Hotels waren schön.
Cons: Personal aufstocken und ausbilden. Das gesamte Haus muss besser gemanagt werden und es bedarf der kompletten Renovierung.
Location: Zentral. Alle Angebote Harrogates sind gut zu erreichen.
Schon beim parken im Parkplatz war es schwierig, die Eingangsbarriere hochfahren zu lassen. Die Rezeption war ungeüngend besetzt (Wartezeit). Es war kein Portier vorhanden. Es wurde keine Hilfe mit den Koffern angeboten (was man vom 4Sterne Hotel erwartet). Die Korridoren hatten alte Teppiche, die Zimmer ausgediente Möbel. Die Farbe am Fenster und an der Heizung war abgeplatzt. Für Frühstück an beiden Aufenthaltstagen mussten wir 20 Minuten Schlange stehen für einen Frühstücksraum, der viel zu klein ist. Etliche Frühstückspositionen waren nicht mehr verfügbar. Das Personal zum Aufräumen hat nicht ausgereicht. Bei unserer Rückkehr ca. 24 Uhr Nachts war niemand an der Rezeption, es war keinerlei Bewachung am Haupteingang, auch nicht am noch offenen Nebeneingang.
5out of 5
by A verified traveller

Convenient to Conferencr Crntre

Posted 05-Aug-2016
Staff helpful, room had all in that I beefed £ was clean.
3out of 5
by A verified traveller

Nice Historic Type Building

Posted 04-Aug-2016
Pros: Close to main conference area; large garden / space to walk around; good breakfast
Cons: Water in bedroom bathroom did not run well.
It is a hotel in a good location with great space and historical buildings.
3out of 5
by A verified traveller from Wirral

Male golf party of 28

Posted 01-Aug-2016
Pros: The central location
Cons: General upgrading required throughout. The bar does not encourage you to want to have a drink in there.
Hotel needs upgrading. Two small lifts, one of which was out of order for our stay is insufficient for a massive hotel. Similarly the bar is too small with poor beer and massively overpriced. Breakfast good if not a bit chaotic due to the number of guests.
2out of 5
by A verified traveller from Ashford

Crime festival visit

Posted 29-Jul-2016
Cons: Staff efficiency and car parking
Car parking at this hotel is awful with nearby building works. I found the staff unhelpful. I ordered a daily newspaper and never got one or received an apology from the Hotel when I told them. I was charged for car parking and then when I got home found that the Hotel had charged for my stay when I had already paid Expedia for this. Staff at the front desk confirmed I had paid for my stay when I first checked in.
4out of 5
by A verified traveller from chesterfield

Hotel in harrrogate

Posted 16-Jul-2016
Good location unfortunate they charged £8 for parkimg. Excellent hotel just my poached eggs on toast needed to be softer.!
4out of 5
by A verified traveller

Posted 12-Jul-2016
Pros: Nostalgic for old fashioned opulence
Cons: Parking reservation and charges.
Location: Good fro Harrogate town center and also RHS Gardens
Good location, relaxing swimming pool and sauna.
4out of 5
by A verified traveller

Walking distance to conference center and town

Posted 03-Jul-2016
Great hotel, quite grand but a little tired! Brilliant location, very central. Used gym and pool on visit, small jacuzzi nice sauna. Breakfast fab!
4out of 5
by A verified traveller from London

Aged like a good wine

Posted 02-Jul-2016
Definitely Majestic position overlooking the conference centre with large grounds currently filled with construction of temp conference rooms. Good leisure complex and spa facilities. Room was comfy large standard bedroom. Niggles? Bath side panel detached and not fixed when asked plus very slippy bathroom floor when wet. Cured by asking for extra floor towels. Inside of wardrobe floor needed cleaning. Otherwise 6 very enjoyable days in a hotel worthy of its name.
4out of 5
by A verified traveller from South Wales

Nice hotel close to centre of town

Posted 19-Jun-2016
Pros: Close to centre, nice grounds,pleasant staff, clean, comfortable
Cons: Free Parking for guests
Location: Town centre very close for shopping of all kinds. Very nice Park nearby Large variety of restaurants available
Good experience although other guests were initially a little noisy but soon settled down, A wedding party I believe.Very big building lovely grounds