Ratings based on 764 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
50% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from leeds

close to everything,car park close and safe

Posted 21-Oct-2016
Pros: location
Cons: no
Location: shopping eating out
impressive hotel had a nice clean room staff lovley close to beech shops pubs great value for money
2out of 5
by A verified traveller

Posted 11-Oct-2016
Stuck in a small room with no window. Room was not big enough to fit a double bed.
4out of 5
by A verified traveller from cheshire

Nice hotel lovely views large rooms.

Posted 27-Sep-2016
Pros: everything.
Cons: our only down side was one of the lifts was out of order but that was just one of those things that can't be helped.
Location: we used the tram down to the beach and really enjoyed watching all the different boats on the water from pirate ships to working fishing boats.
ours was only a short stay but we really enjoyed our time the hotel was in a great place near to the beach and the shops.
2out of 5
by A verified traveller from weymouth dorset

nice hotel did time about went they frinsh food

Posted 26-Sep-2016
Pros: it was center
Cons: need to have time went stop sever food
no heat in room and should not get anyone for three hour was not happy but they get us atherroom with was nice but no centre heat but was a heater,we try to order food but was told they are service food.went ask why muse till on talbe they say we are to busy to take for table
2out of 5
by A verified traveller

Poor rundown hotel

Posted 16-Sep-2016
Paid for a room with a sea view tried give us a cupboard had to argue to get what I paid for.suppose to be full English breakfast but no fried eggs when asked about I was told I would hat to upgrade to premiere to get one an extra £10 each a day .happy hour 12 to 6pm £ 2.20 a pint unless you buy 2 half pints then £3.30 ,£1.10 extra for having wash an extra glass. Entertainment terrible.avoid this hotel
2out of 5
by A verified traveller from newcastle

good location next to beach and shops

Posted 15-Sep-2016
Grand hotel don't think so . They had us booked for room only but had confirmation sea view stuck us in a corner room with a side view, room small , chair wobbly when I sat on it I fell back on floor , skirting boards thick of dust, never went for breakfast after first day wasn't impressed . £80 a night for that disgusting.
4out of 5
by A verified traveller from Hartlepool

Been going to the grand since 2001 .

Posted 02-Sep-2016
Pros: Evening entertainment .
Cons: The breakfast.
Location: Aqua Adventure water park is a good day out for the family, plenty of resturant,s in the town etc.
I go to the grand about 5 time's a year , which say's it all really !
1out of 5
by A verified traveller

needs a good clean food was vile

Posted 19-Aug-2016
Pros: sea front
Cons: spend a few million on it
Location: the location was the best bit
had to move hotel as this was not good very dated and dirty food vile dirty plates sticky tables
1out of 5
by A verified traveller from huddersfield

The worst hotel I've stayed in

Posted 13-Aug-2016
The shower was dirty with limescale the floor had black dirt on. Also breakfast not much availability for cereal and juice glasses were dirty
2out of 5
by A verified traveller

Grand Hotel

Posted 13-Aug-2016
Pros: Central and close to the beach.
Cons: Modernize the room
We stayed there 5 days and would have liker to change room as there was no daylight but the hotel was too full.