Ratings based on 999 Verified Reviews

2.9 out of 5
49% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Northeast

Nice hotel although requires a lot of Maintenance

Posted 16-Jan-2018
Pros: The history and the helpful, pleasant staff.
Cons: The decor and the room facilities eg: bathroom fittings & cleanliness . The parking is a nightmare and it is the only hotel we have had to pay !
Location: Plenty to see, do, and buy!
Requires maintenance on a huge scale! The staff were excellent and nothing was a problem or a trouble to them. They complied with our wishes with understanding and compassion to change our room when asked. Overall ,we enjoyed our stay thanks to all the staff .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2018
We were very pleased with our stay. We used the hotel as a great jumping off point. I think they accidentally booked us in the wrong room, which meant it was smaller and had twin bed. We were able to zipper the beds together, which was fine. We enjoyed the jacuzzi bath tub in our room. This hotel could have been a little cleaner, but I really enjoyed my stay.
1 out of 5
by A verified traveller from Yorkshire

Horrible hotel

Posted 20-Dec-2017
Don’t stay here. Staff are extremely unpleasant. Food is disgusting. Hotel is in a bad state of repair. Items in hotel room don’t work. Bathroom flooded from room above and when we complained we were asked to leave.
2 out of 5
by A verified traveller from london

Cheap but still not worth it

Posted 12-Dec-2017
Television not working and not fixed despite requests. Could hear Disco on my room.
3 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Value for Money.,

Posted 24-Nov-2017
We stayed in a basic double without a window in the basement. The room was nicely appointed and very clean. Excellent shower. My only complaint was the bed. The mattress felt like I was 50 years old and was very uncomfortable. Each time you moved the springs would make a loud popping sound.
2 out of 5
by A verified traveller from barnsley

Posted 20-Nov-2017
Room in basement, small with no windows felt like we were 3rd class pasenger on the titanic Toilet dirty when got there, corridors ceiling stained with damp & smelt of damp Came out of room at T Time, a drunken man was asleep in corridor Spent as little a time in room as possible which went some way to spoiling our weekend really Never again in this hotel
3 out of 5
Recommended
for Everyone
by A verified traveller from hornsea east yorkshire

Brilliant view of the bay

Posted 14-Nov-2017
Good position. Has been good in its day bit shabby now. Food basic not a lot of variety. Breakfast good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great traditional hotel close to the beach.

Posted 06-Nov-2017
The hotel is nice, great helpfull staff and reasonably priced. Central to the town or the beach. The only let down is that it is need of a revamp, the carpets are worn and some of the floorboards underneath felt like were sagging. The bed was rock hard and the Jacuzzi bath only worked when there was now water in it? Other than that me and the wife really enjoyed our stay, you need just to realise how old the building is and while we were there it looked like carpets were being delivered. Overall it's is very dated but a great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Needs updating

Posted 30-Oct-2017
Friendly staff but hotel looking tired, needs major update
5 out of 5
Recommended
for Couples
by A verified traveller from Braintree ,Essex

Victorian Splendour

Posted 26-Oct-2017
Pros: Victorian Architecture , at its finest ,
Cons: Was satisfied with hotel as it is ,
Location: Hotel has best position in Scarborough ,on the cliff edge , Next to beach, Town centre in next street ,What more could you want .
Me and my wife stayed three nights bed and breakfast October 20-17 ,Booked sea view room , Was given room on bottom level overlooking the sea on floor 0 was tucked away from the rest of hotel ,very quiet , lovely sea view ,could hear see at night in bed ,Room was comfortable ,large window nearly to floor ,Food was good as much as you can eat ,Room cleaned every day ,Hotel had victorian splendour , We enjoyed exploring Scarborough mostly on foot as we went by train , Will return .