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"The only positive is the location. The room was filthy with stains all over the floor, there was no cold water, both the hot and the cold tap were boiling hot. The toilet was blocked and had to unblock it myself. The shower basin didn't drain properly and so was stood in dirty water when showering. The mug had hairs in it. There were urine stains on the toilet. The whole hotel was just very outdated and dirty and I'm surprised it's still running."

"A relativly New hotel on the seafront. About a mile walk to the harbour, with a bus stop outside. The staff were excellent, rooms were clean and well appointed and breakfast was excellent. "

"Breakfast was wonderful, so was afternoon tea. My only complaint and in this day and age its very important. The wifi in my room was non existent! Worked fine in the main lounge/restaurant area. Coming from another country it was the only way i had to communicate with family members "

"Great location to stay with a clean rooms and comfy bed"

"The rooms haven't really been updated since the hotel first opened. The windows barely work as double glazed anymore, letting in the cold and noise. I wouldn't like to stay here in winter. I'm sorry, but just putting a heavy curtain in front is not enough. I love the place for it's location and many memories but I'm having serious doubts about staying here again. The staff are lovely but under a lot of pressure. I didn't eat here but the bar was so empty I wouldn't bother. Lots of promotion about the Leonardo loyalty scheme claiming that you get cheaper rates by joining, every time I tried this Hotels.com came in cheaper, so compare before you book (if you really have to)"

"Amazing location, dog friendly hotel with friendly staff and a great breakfast. Views are amazing and the boat taxi is good fun! Parking available at no extra cost."

"Room decor very dated. Bed was comfortable only good thing to comment on sorry "

"Breakfast was good with a very good choice of options "

"Clean room, staff were helpful free parking, and a good choice of breakfast"