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"The room was lovely and included a fridge, maybe a bottle of water and snack pack of biscuits would be a nice addition. All the staff we spoke to were accommodating and friendly. Ideally located for shops, attractions and York Barbican. Unfortunately the cooked breakfast let it down, hash browns were soggy as were the sausage (no crisp whatsoever) bacon was dry and tough and what should have been the crispy fat was again soggy, only scrambled eggs available, even the fresh toast was not at all crisp. This is possibly one of the worst cooked breakfast I have had but there were plenty of other options to choose from."

"Well situated to York city center. "

"Perfect location about 10 minutes walk to the York Minster Cathedral. The staff is great. "

"Virtually impossible to find with road closures. Diversion and access instructions unclear. Property is outdated, particularly the bathroom. Loud ratting noise coming from service elevator made for a disrupted nights sleep. "

"Very comfortable stay. The room and bed were excellent. It is an ideal place for an overnight or business trip. There is no restaurant in the hotel but the bar is ok. There are local restaurants and pub close by. A decent buffet breakfast is supplied. "

"Great location amazing staff! "

"Great hotel I'm central location and close to transport links. Arrived to check in and a warm cookie - checks for allergies done at the same time. Was a short trip so didn't use the hotel facilities but would stay again."

"Close ti the river and the sites of York. Great staff, clean rooms and a building with character "

"Perfect for the city centre to get to all the bars and restaurants on foot we chose a river view and a high floor had a view of the minster the staff were great helping you with everything definitely going back "