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"Excellent location , easy walking distance to many restaurants, grocery store and shambles."

"I managed to unfortunately walk in the back way. I walked through the car park. It was strange as there was no signage and just followed arrows for reception. The guy on reception looked like I was an inconvenience and very dismissive. He said the bars over there and the restaurants over there. Barely a welcome and then told me the lift was out and right. He could have said it’s to the right by the stairs. Because I got lost. He never told me about breakfast or anything else. The room was excellently cleaned but it had stains on the carpet which were off putting and a stain on the chair. The cleaning staff were clean and efficient. The breakfast room staff were amazing and helpful. And friendly. Breakfast itself was good. Lots to choose from and easy to get to. Hot and cold available. The reception staff when I checked out were friendly and chatty and asked about my day like they cared. In some areas there needs to be a bit of renovation but other than that a pleasant stay. "

"Fantastic stay at Hotel Indigo, York. Staff lovely and hotel great. Close to town centre so all within easy walking distance."

"Unfortunately in our room the ventilation was not working and had a error come up if you tried to restart the air conditioning. We did not really need air conditioning for cooling that much but just flowing air would have been much nicer as the room but a bit muggy and musky because lack of air flow. Windows did open a bit we found so that did help. Room was well fitted out but some things did not work, usb ports along side bed, fan in bathroom. Not a deal breaker but could have been better for sure. Good Competitive rates though as well."

"Breakfast was all fresh, but compared to similar hotels was very basic, no hash browns or mushrooms in the cooked option, but a good selection on the 'continental' breakfast. Room was clean and well presented. However, other than the coffee and milk, the complimentary items bottled water, biscuits, and hot chocolate sachet were not replenished daily. I will give credit to the staff on reception, after I reported the heating controls not working in our room, error E04 on the controller, a heater and additional quilt were offered immediately, and waiting in our room when we returned. Gym facilities were adequate but lack some heavier weights. "

"Bar menu was very limited & the dining room was closed. The room was poor even though it was supposed to be an ‘executive double .’ I really don't think the room had been serviced correctly after the previous guest . I needed to ask for a clean duvet cover. That says it all. However , the receptionist was very pleasant and very helpful. Apparently the hotel is due to be refurbished & in my humble opinion that cant come soon enough . Great view though !! "

"rooms were clean and tidy Staff were very friendly and on arrival and throughout our stay. went out of there way to help or deal with any issue. great service. Breakfast was included. Good choice was offered and was delivered quickly and efficiently. Evening meals were great value for money and plenty of choice. Bar had a nice cosy relaxing atmosphere. The old lodge stay was as expected would recommend."

"Lovely clean room. Easy helpful check in. Excellent breakfast. Clearly identified for dietary needs."

"Location was great. The flat pillows were hard and uncomfortable. "