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Rosen Heim HAKUBA

Property class: 3

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You can look forward to an indoor mineral hot spring (onsen), laundry facilities and a fireplace in reception at Rosen Heim HAKUBA. Adventurous travellers may like the horse riding and fishing at this hotel. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room

A hotel room with two beds, a TV, a desk with a lamp, and a telephone.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with three beds, a television, a desk, and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a sofa, a television, and a desk.

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a view of mountains.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a TV, a desk with a lamp, and a telephone.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

A hotel room with three beds, a sofa, a TV, and a window with curtains.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi
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About the area

Hokujo, a neighbourhood in Hakuba, is home to Rosen Heim HAKUBA. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Explore all the area has to offer with mountain biking, hiking/biking trails and horse riding. Visit our Hakuba travel guide
Map
3750 Happo Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    1 min walk - 0.0 miles
  • A snow-covered mountain range with clear blue skies.
    Hakuba Happo-One Ski Area
    3 min walk - 0.2 miles
  • Happo-one Adam Gondola
    7 min walk - 0.4 miles
  • Hakuba Mini Train Park
    11 min walk - 0.6 miles
  • Happo One Sakka Ski Lift
    6 min drive - 1.7 miles

Getting around

  • Hakuba Station
    9 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    103 min drive

Restaurants

  • RAMEN BAR Marutama 55
    5 min walk
  • Cru Cafe
    4 min walk
  • Hakuba Taproom
    5 min walk
  • 飛鳥
    5 min walk
  • 蕎麦酒房 膳 ZEN
    9 min walk

About this property

Rosen Heim HAKUBA

  • Hotel near Hakuba Happo-One Ski Area
  • Consider a stay at Rosen Heim HAKUBA and take advantage of an indoor mineral hot spring (onsen), laundry facilities and a fireplace in reception. Adventurous travellers may like the horse riding and fishing at this hotel. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
    • An outdoor tennis court, an electric car charging station and a gift shop
  • Room features
  • All guest rooms at Rosen Heim HAKUBA boast comforts, such as air conditioning, as well as
  • Extra amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Fridges, children's slippers and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 9:00 AM to 5:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,500 for adults and JPY 1,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Fishing
  • Horseback riding/rentals
  • Hot springs
  • Outdoor tennis court
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 24 2026 to September 30 2026 (dates subject to change):
  • One of the bars/lounges
  • Breakfast
  • Dining venue(s)
  • Entertainment facilities
  • Hot springs
  • Laundry facilities
  • Meeting facilities
  • Recreation facilities
  • Sauna
  • Ski facilities
  • Spa/Beauty services
  • Hot tub
  • Tennis courts
The property will be renovating from 24 March 2026 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Rosen Heim HAKUBA pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rosen Heim HAKUBA?

Self-parking is free at this property.

What time is check-in at Rosen Heim HAKUBA?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Rosen Heim HAKUBA?

Checkout is at 10 AM.

Where is Rosen Heim HAKUBA located?

Located in Hokujo, this hotel is steps away from Hakuba Ski Jumping Stadium and Hakuba Happo-One Ski Area. Happo-one Adam Gondola and Hakuba Olympic Museum are also within 10 minutes. Hakuba Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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