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"They say first impressions count and they so do. The receptionist Katie was welcoming, happy, professional and very helpful with all my questions. The dining room and bar staff all good. The cleaners never get mentioned so here goes, the standard of cleaning throughout the hotel is excellent they must work extremely hard. It is a must visit "

"Very pleased overall. Certainly stay there again."

"We arrived in Southampton not expecting to stay the night but, after realising we did, walked around hostels but all were no vacancy. This hotel was available and affordable for a last minute decision. Furthermore, we arrived at the hotel 10 minutes after booking online and, a very friendly receptionist greeted us, we had a quick joke and he gave us our room keys right away. The set up of the room was perfect for us, a double bed with a single bunk bed on top, all with personal lights. The hotel is said to offer toasties 24/7 however I didn't explore this. The rooms are nice with eco-friendly products as stated and, when we were a bit late for checkout and our room key stop working, the Maid staff there were very kind and understanding, quickly letting us in to double check we had all of our items. Absolutely a happy little hotel close to all amenities, I'd stay again!"

"I stayed at this hotel 12 month's ago they were having a refit when i stayed this time it was completely different so much better best room ive stayed in in the UK for ages "

"Could not fault it "

"Hotel was very impressive "

"Great affordable hotel close to the water and cruise terminals. Short walk to ocean village which is a great marina district for walking and dining. Would highly recommended the hotel."

"Wonderful. Thank you."

"I stayed overnight to catch a ferry in the morning. I arrived late in the evening and had a pleasant stay. "