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"I was a late arrival as it was a last minute trip for work. Check in was swift and polite and when I explained I was covering last minute for a colleague he gave me a voucher for a free breakfast Made me feel special and I really appreciated the service and gesture"

"Very pleased with the hotel, helpful staff, room was great everything you would need was supplied. Very thoughtful of guests."

"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Hotel was great. Good quality furnishings in room and communal areas, bar area was very nice, and staff really helpful. Location-wise, although in an area under development, its really handy for the Hoe, Harbour & city centre. Would definitely stay again and recommend. "

"The staff was excellent very friendy and keen to help Would like to see this hotel offering breakfast an maybe an evening bar as the views are stunning "

"Stayed here a few times, always good! comfortable bed, clean, nice breakfast."

"We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities."

"Was a last minute booking Staff very friendly Room was lovely so so clean Robes slippers in room Milk in fridge Bathroom amazing Really was everything we needed "

"We consistently choose to stay at this establishment whenever we require accommodations in Plymouth; we have no desire to explore other options at this point."