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"Friendly staff ideal location and excellent facilities."

"Beautiful hotel with great staff! Really right in the heart of Liverpool you can't go wrong! Next time I visit Liverpool I'll be staying here again!"

"Always a brilliant stay "

"Grubby, dated, uncomfortable bed, dirty cutlery at breakfast. Avoid."

"Spacious room, comfy bed . Food was good ,staff very friendly. Great start to a holiday. Will use again "

"Henry was great checking us in. Room was great. Spacious enough with sink, fridge and coffee making. Bathroom good and nice molton brown toiletries, good shower. Good WiFi and would definitely recommend. Nice welcoming staff. "

"Pet charge was £25 with treats water bottle poo bags and water dish near to city centre & opposite train station plenty shops and bars around hotel bar was expensive "

"The breakfast was lovely."

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "