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Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

4.1/5 Very Good
432 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationNantclwyd y Dre2 min walk
Popular LocationGower Area of Outstanding Natural Beauty3 min drive
Popular LocationMoel Famau Country Park16 min drive
AirportLiverpool (LPL-John Lennon)66 min drive

Choose dates to view prices

  • Standard Room, 1 Double or 2 Single Beds

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Room, 1 Double or 2 Single Beds
  • Deluxe Room, 1 Double or 2 Single Beds

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, 1 Double or 2 Single Beds
  • Suite, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Double Bed
  • Deluxe Suite, 1 King Bed (Prince of Wales)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed (Prince of Wales)

About this area

Ruthin

Ruthin Castle Hotel & Moat Spa is located in Ruthin. Caerwys Golf Club and Holywell Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Coed Llandegla Forest and St. Asaph Cathedral.

Visit our Ruthin travel guide
Map
Popular Location

What's nearby

  • Nantclwyd y Dre - 2 min walk
  • Gower Area of Outstanding Natural Beauty - 3 min drive
  • Loggerheads Country Park - 16 min drive
  • Moel Famau Country Park - 16 min drive
  • Denbigh Castle - 19 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 66 min drive

Restaurants

  • On The Hill - 2 min walk
  • Breakfast Club At Ruthin Conservative Club - 2 min walk
  • Gail's - 2 min walk
  • Leonardo's - 2 min walk
  • Siop Nain - 2 min walk

About this property

Ruthin Castle Hotel & Moat Spa

Family-friendly hotel with full-service spa and restaurant
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a sauna and self parking. All 58 rooms feature modern comforts such as LCD TVs with digital channels, along with free WiFi. Guests will also find 24-hour room service, premium bedding and coffee/tea makers.
Ruthin Castle Hotel & Moat Spa offers 58 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Ruthin hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Moat has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking (surcharge)
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 17.00 per person
1 restaurant
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fishing
Full-service spa
Health club
Sauna
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French

Business services

Business centre
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hairdryer

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 120 per vehicle (one-way)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Moat Spa
Castle Moat Spa
Ruthin & Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa Hotel
Ruthin Castle Hotel & Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa Hotel Ruthin

Frequently asked questions

Can I cancel my reservation for free at Ruthin Castle Hotel & Moat Spa and receive a full refund?
Yes, Ruthin Castle Hotel & Moat Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Ruthin Castle Hotel & Moat Spa cancellation policy on our site for more details about any exclusions or requirements.
Is Ruthin Castle Hotel & Moat Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for a fee.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 120 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Ruthin hotel is within 3 mi (5 km) of Nantclwyd y Dre and Gower Area of Outstanding Natural Beauty. Denbigh Castle and Loggerheads Country Park are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Ruthin Castle Hotel & Moat Spa

4.1
Very Good
5 - Excellent
191
4 - Good
138
3 - Okay
69
2 - Mediocre
25
1 - Poor
9
4.2
Cleanliness
4.2
Service and Staff
3.5
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ruthin Castle Hotel and Spa is a lovely space to enjoy being spoiled and catered to. We chose it as the midpoint of our long holiday with our daughter and granddaughters so we could all experience living in a real castle. Ruthin did not disappoint. The rooms are all decorated differently and offer luxurious details. The Library Bar is a cozy and comfortable place to relax and talk to other travelers, and the grounds are a great place to walk with the resident peacocks. All of the staff were attentive and sweet, without being intrusive. I would love to stay there again in future.

Stayed 2 nights in Mar 2020

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The castle is undergoing a refurbishment. I paid for a suite and it was utterly disappointing. £225 for a night in a room that was like a throwback to the sixties. Broken glass in the table. The settee was broken to the point where you couldn’t sit on it. If things are broken in the room surely it should be reflected in the price. The lift was out of order. The breakfast was nice.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a nice place to stay. Central to everything and super attentive staff.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 1 night in Feb 2020

3/5

  • Liked: Amenities
  • Disliked: Property conditions & facilities

For such a beautiful building so much character has been lost. The room was nice and clean but the whole place needs redecorating and so love put into it. Breakfast staff need customer service training and food could be better. Overall disappointing

Stayed 1 night in Feb 2020
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