2/5 Poor
Adeel
5 May 2022
Disliked: Staff & service, room comfort
One of the worse stays ever
We arrived at the hotel 2.30pm the receptionist said we had to wait till 4pm as that was the rule and that our room was getting cleaned so we waited. At 4pm we asked the key for the room only to be literally shouted at( what a rude person how on earth someone can employ someone like that I don't know)
The lift is very small and compact
once we got to the room it wasn't in the best state, the bathroom was very very small no glass around the cubicle or curtain no soap no shampoo and no towels.
Also no coffee no tea
What a poor poor state none of the staff were helpful and they couldn't speak English so if you don't know Arabic good luck as you going to need it.
I didn't even ended up staying at the hotel the night and am glad I didn't
Hotel.com need to reconsider even advertising this hotel
I wish I had taken some photo
Stayed 1 night in Apr 2022