Swissôtel Makkah

Photo gallery for Swissôtel Makkah

Featured image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Swissôtel Makkah

UNESCO Sustainable Travel Pledge

Swissôtel Makkah

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
King Abdul Aziz Endowment, Ajyad Street, Mecca, 21955

Explore the area

  • Popular LocationUmm Al-Qura University13 min drive
  • Popular LocationGate to Makkah14 min drive
  • Popular LocationMount Arafat19 min drive

Choose dates to view prices

About this area

Mecca

Located in Mecca, Swissôtel Makkah is in the city centre. Notable landmarks in the area include Great Mosque of Mecca and Kaaba.

What's nearby

  • Well of Zamzam - 2 min drive
  • Abraj Al Bait Towers - 5 min drive
  • Umm Al-Qura University - 13 min drive
  • Gate to Makkah - 14 min drive
  • Mount Arafat - 19 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 62 min drive

Restaurants

  • Ajwaa Restaurant — 1 min walk
  • Cafe Swiss — 1 min walk
  • Broast - 4 min drive
  • Zamzam Tower Simit Sarayı - 4 min drive
  • Albaik - 4 min drive

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Mecca
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. All 1487 soundproofed rooms feature WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Swissôtel Makkah offers 1487 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 15 per hour)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 90 for adults and SAR 45 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Hindi

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 90 for adults and SAR 45 for children (approximately)
  • Fee for in-room wireless Internet: SAR 15 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Mecca
Swissôtel Makkah Hotel Mecca

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 373 out of 793 reviews
5 - Excellent 47%
Rating 4 - Good. 239 out of 793 reviews
4 - Good 30%
Rating 3 - Okay. 106 out of 793 reviews
3 - Okay 13%
Rating 2 - Poor. 44 out of 793 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 793 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place and people ever. احلى هوتيل و احلى ضيافه. شكرا على الذوق و الاخلاق الرفيعه. *****
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location, excellent view, but small room
Excellent location... very close to Haram with direct access to Shopping mall. The hotel service and staff were excellent. Staff were very supportive and helpful. The room size is relatively small compared to other five star hotels. But the view was spectacular with Kaaba panoramic view.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021