Hilton Makkah Convention Hotel

Photo gallery for Hilton Makkah Convention Hotel

Primary image
Minibar, in-room safe, desk, blackout curtains
Room amenity
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hilton Makkah Convention Hotel

Hilton Makkah Convention Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jabal Omar, Mecca, 21955

Explore the area

  • Popular LocationSouk Al-Khalil1 min drive
  • Popular LocationKing Fahad Gate7 min drive
  • Popular LocationAbraj Al Bait Towers14 min drive

Choose dates to view prices

About this area

Mecca

Located in Mecca, Hilton Makkah Convention Hotel is connected to the convention centre. Great Mosque of Mecca and King Fahad Gate are notable landmarks, and travellers looking to shop may want to visit Alkhalil Courtyard and Souk Al-Khalil.

What's nearby

  • As-Haabee Exhibition - 4 min walk
  • Alkhalil Courtyard - 1 min drive
  • Souk Al-Khalil - 1 min drive
  • King Fahad Gate - 7 min drive
  • Abraj Al Bait Towers - 14 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

About this property

Hilton Makkah Convention Hotel

Luxury hotel connected to the convention centre in Mecca with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hilton Makkah Convention Hotel offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

This Mecca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages spoken

Arabic, English, Hindi, Indonesian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (SAR 150 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: SAR 73 for adults and SAR 36.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17761 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 49-inch flat-screen TV
  • DVD player
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 73 for adults and SAR 36.5 for children (approximately)
  • Self-parking fee: SAR 150 per day (in/out privileges)
  • Valet parking fee: SAR 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention
Hilton Makkah Convention Hotel Hotel
Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Hotel Hotel Mecca

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 252 out of 403 reviews
5 - Excellent 63%
Rating 4 - Good. 92 out of 403 reviews
4 - Good 23%
Rating 3 - Okay. 23 out of 403 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 403 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 403 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Location!
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Haram is good , but for seniors they can take the hotel shuttle which is convenient , food services a top notch , breakfast amazing , nice variety helpful staff. A little pricey , but you get what you paid for. Mr Abdullah Al Sharif from reception desk , is very professional and eager to help once you ask him . In total , experience was very positive .
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Hilton so it goes without saying. The property was really close to the Haram and bus option was always ready. Staff were kind and helpful. Prices were reasonable as well. We really enjoyed our stay and when we return to Mecca we will stay with them again ensha Allah.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and staff always helpful
Stayed 4 nights in Apr 2022