4/5 Good
Verified traveller
Travelled with family
15 Mar 2020
Liked: Staff & service, property conditions & facilities, room comfort
comfortable
Stayed 5 nights in Mar 2020
Overview of Hilton Makkah Convention Hotel
Photo gallery
4.4/5 Excellent
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast Available
- Business Services
- Parking Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
Explore the area
Well of Zamzam5 min drive
Great Mosque of Mecca5 min drive
King Fahad Gate5 min drive
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About this area
Mecca
Located in Mecca, Hilton Makkah Convention Hotel is connected to the convention centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.
View in a map
What's nearby
- Well of Zamzam - 5 min drive
- Great Mosque of Mecca - 5 min drive
- King Fahad Gate - 5 min drive
- Safa and Marwah - 12 min drive
- Kaaba - 13 min drive
Getting around
- Jeddah (JED-King Abdulaziz Intl.) - 61 min drive
Restaurants
- Al Mustafa — 1 min walk
- Azure — 1 min walk
- KFC - 4th Floor - 5 min walk
- Albaik - 9 min walk
- Five Guys - 11 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: SAR 231 per day
- Valet parking: SAR 200 per day
- Limited parking spaces
- Return airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11 AM: SAR 73 for adults and SAR 36.5 for children
- 3 restaurants
- 1 bar
- 24-hour room service
Family friendly
- Children's games
- Children's toys
- Dry cleaning service
- DVD player
- Free cots/infant beds
- Corner/local shop
- Laundry facilities
- Fridge
- Sofa bed
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
Business services
- 24-hour business centre
- Meeting rooms
- Conference centre (17761 square feet of space)
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
- Sofa bed
Bathroom
- Hairdryer
- Shower
Entertainment
- 49-inch flat-screen TV
- DVD player
- Premium channels
Food and drink
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Laptop-compatible safe
- Phone
- Turndown service
Policies
Check-in
Check-in from 4 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: SAR 73 for adults and SAR 36.5 for children (approximately)
- Self-parking fee: SAR 231 per day (in/out privileges)
- Valet parking fee: SAR 200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention
Hilton Makkah Convention Hotel Hotel
Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Hotel Hotel Mecca
Frequently asked questions
4.4
Excellent
4.4/5
Cleanliness
4.2/5
Staff & service
4.2/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Reeder
Travelled with partner
6 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
5/5 Excellent
H Y
Travelled with family
5 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
Stayed 9 nights in Feb 2020
5/5 Excellent
Mohammad Naim
Travelled with family
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020
5/5 Excellent
Basim, Bloomfield, Michigan USA
Travelled with family, Business traveller
28 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
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