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DoubleTree by Hilton Makkah Jabal Omar

Photo gallery for DoubleTree by Hilton Makkah Jabal Omar

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from Room
View from Room

Overview of DoubleTree by Hilton Makkah Jabal Omar

DoubleTree by Hilton Makkah Jabal Omar

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Ash Shubaikah Jabal Omar, Mecca, 24231

Explore the area

  • Popular LocationAs-Haabee Exhibition6 min walk
  • Popular LocationAlkhalil Courtyard2 min drive
  • Popular LocationSouk Al-Khalil2 min drive

Choose dates to view prices

About this area

Mecca

Located in Mecca, DoubleTree by Hilton Makkah Jabal Omar is connected to a shopping centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Alkhalil Courtyard and Souk Al-Khalil.

What's nearby

  • As-Haabee Exhibition - 6 min walk
  • King Fahad Gate - 16 min walk
  • Alkhalil Courtyard - 2 min drive
  • Souk Al-Khalil - 2 min drive
  • Great Mosque of Mecca - 8 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 60 min drive

Restaurants

  • KFC - 4th Floor - 5 min walk
  • Albaik - 13 min walk
  • Al Farough - 15 min walk
  • Five Guys - 15 min walk
  • Türk Döneri - ZemZem Tower - 3 min drive

About this property

DoubleTree by Hilton Makkah Jabal Omar

Central hotel connected to a shopping centre in Mecca with 2 restaurants
This smoke-free hotel features 2 restaurants, a coffee shop/café and self parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 676 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and fridges. Guests will also find free WiFi, 24-hour room service and LED TVs.
DoubleTree by Hilton Makkah Jabal Omar offers 676 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (SAR 150 per day)
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 69 for adults and SAR 35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Children's games
  • Children's toys
  • Free area shuttle
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Indonesian
  • Urdu

Business services

  • Conference space (250 square feet)
  • Meeting rooms 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 69 for adults and SAR 35 for children (approximately)
  • Self-parking fee: SAR 150 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room refrigerator is available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 84 out of 113 reviews
5 - Excellent 74%
Rating 4 - Good. 18 out of 113 reviews
4 - Good 16%
Rating 3 - Okay. 4 out of 113 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 113 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 113 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Liked: Property conditions & facilities
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

3/5 Okay

Travelled with family
Wifi ok. Room service poor. Took longer than expected in checking in
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Very good hotel. Location was good and staff were friendly.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021