Check COVID-19 restrictions.

Find out moreOpens in a new window
See all properties

Fairmont Makkah Clock Royal Tower

Photo gallery for Fairmont Makkah Clock Royal Tower

Featured image
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Overview of Fairmont Makkah Clock Royal Tower

UNESCO Sustainable Property

Fairmont Makkah Clock Royal Tower

5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Mecca, 21955

Explore the area

  • Popular LocationAbraj Al Bait Towers3 min walk
  • Popular LocationGreat Mosque of Mecca6 min walk
  • Popular LocationKaaba7 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Fairmont Makkah Clock Royal Tower is connected to a shopping centre. Abraj Al Bait Towers and Kaaba are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.
Visit our Mecca travel guideOpens in a new window
Map

What's nearby

  • Abraj Al Bait Towers - 3 min walk
  • Well of Zamzam - 5 min walk
  • Great Mosque of Mecca - 6 min walk
  • King Fahad Gate - 6 min walk
  • Kaaba - 7 min walk

Restaurants

  • Atyaf — 1 min walk
  • Aja — 1 min walk
  • Sbarro Pizza - 4th Floor - 3 min walk
  • Doner Kebab DK72 - 4th Floor - 3 min walk
  • Al Bait - 3 min drive

About this property

Fairmont Makkah Clock Royal Tower

Luxury hotel connected to a shopping centre in Mecca with 10 restaurants
Along with 10 restaurants, this hotel has a full-service spa and a health club. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 1650 soundproofed rooms feature WiFi and Select Comfort beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.
Fairmont Makkah Clock Royal Tower offers 1650 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Mecca hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, FITNESS CENTER. Services include deep-tissue massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 0 per day)
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • No on-site parking available
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 126.50 per person
  • 10 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Swahili
  • Turkish
  • Urdu

Business services

  • Business centre
  • Computer station
  • Conference centre (23378 square feet of space)
  • Meeting rooms 10

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Mecca
Mecca
Washer and dryer
Washer and dryer
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
Air conditioned
Air conditioned
5 star
5 star

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 126.50 per person (approximately)
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel
Fairmont Makkah Clock Royal Tower Mecca
Makkah Clock Royal Tower A Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel Mecca

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 463 out of 974 reviews
5 - Excellent 48%
Rating 4 - Good. 278 out of 974 reviews
4 - Good 29%
Rating 3 - Okay. 105 out of 974 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 974 reviews
2 - Poor 6%
Rating 1 - Terrible. 71 out of 974 reviews
1 - Terrible 7%

4.2/5

Cleanliness

3.8/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was a good experience
Stayed 3 nights in Oct 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Ignorance is logo for the staff and clueless, they don't help any body and the room was dirty and dusty, I had to check out early and book another hotel,, unfortunately none ask me why and try to stop me or offer help!! I lost my money booking by the way and I don't care because it was worth it to get out of the bad hotel
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
الفندق ممتاز لكن خدمة أخذ الحقائب عند الرغبة في مغادرة الفندق كانت سيئة انتظرنا اكثر من نصف ساعه ولم يحضر أحد مما اضطرنا لحمل حقائبنا معنا .. كذلك بالنسبة للمصاعد نصفها تقريباً مغلق مما كان يسبب الانتظار لمدة طويله حتى وصول مصعد
Stayed 3 nights in Sep 2021