Swissôtel Al Maqam Makkah

Photo gallery for Swissôtel Al Maqam Makkah

Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Swissôtel Al Maqam Makkah

UNESCO Sustainable Travel Pledge

Swissôtel Al Maqam Makkah

5.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Mecca, 21955

Explore the area

  • Popular LocationKing Fahad Gate4 min walk
  • Popular LocationSouk Al-Khalil5 min walk
  • Popular LocationAbraj Al Bait Towers8 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Swissôtel Al Maqam Makkah is in the city centre. Kaaba and Al Malaa Cemetery are local landmarks, and travellers looking to shop may want to visit Alkhalil Courtyard and Souk Al-Khalil.

What's nearby

  • King Fahad Gate - 4 min walk
  • Souk Al-Khalil - 5 min walk
  • Alkhalil Courtyard - 6 min walk
  • Well of Zamzam - 6 min walk
  • Abraj Al Bait Towers - 8 min walk

Restaurants

  • Alasema Ice Cream - 4 min walk
  • Albaik - 3 min drive
  • Starbucks - 3 min drive
  • Al-Rehab Restaurant - 3 min drive
  • Five Guys - 3 min drive

About this property

Swissôtel Al Maqam Makkah

5-star luxury hotel, walk to Kaaba
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Other amenities include WiFi in public areas, self parking and 24-hour room service.
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mecca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (SAR 50 per night)

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 200 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 90 for adults and SAR 45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 PM - 11:30 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 150.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: SAR 90 for adults and SAR 45 for children (approximately)
  • Fee for wireless Internet in public areas: SAR 50 per night (rates may vary)
  • Self-parking fee: SAR 200 per day
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Mecca
Swissôtel Al Maqam Makkah Hotel Mecca

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 186 out of 337 reviews
5 - Excellent 55%
Rating 4 - Good. 99 out of 337 reviews
4 - Good 29%
Rating 3 - Okay. 23 out of 337 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 337 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 337 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to haram and room services very quick.
Stayed 5 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to haram great place to stay
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome Very helpful with a smile Will come back again iA
Stayed 7 nights in Apr 2022