Executive Room, 1 Double Bed | Desk, soundproofing, iron/ironing board, free WiFi
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Reviews of The Bridge

3.5 out of 5
The Bridge
The Village, Prestbury, Macclesfield, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 122 reviews" "
Rating 8 - Good. 27 out of 122 reviews" "
Rating 6 - Okay. 10 out of 122 reviews" "
Rating 4 - Poor. 6 out of 122 reviews" "
Rating 2 - Terrible. 5 out of 122 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jac

Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Are third time at the bridge,never disappoints
Stayed 2 nights in Feb 2024

10/10 Excellent

Ieva

Stayed 1 night in Feb 2024

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, room comfort
Won't be back
Arrived to find no parking spaces with rain lashing down. Sunday roast so very busy. Room was okay but in need of a refresh. Worst thing was a total lack of white bread at breakfast - unforgivable!
Stayed 2 nights in Jan 2024
Response from RM on 25 Jan 2024
Thank you for taking the time to provide your feedback. We have shared your comments with all of the team at The Bridge.Many Thanks,The Bridge Team

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fantastic, the food was lovely, really comfortable room just very hot!
Stayed 1 night in Jan 2024
Response from RM on 23 Jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Good

Anthony

Response from RM on 23 Jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

6/10 Okay

A

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Short weekend stay
Room needs updating. Everywhere looking a bit tired. Bed was very comfortable. TV small for room size.
Stayed 1 night in Jan 2024
Response from RM on 23 Jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

allison

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful staff in a perfect hotel
This hotel is a wee gem of a place. The location in the village is perfect and the hotel is charming and comfortable. The greatest asset is the wonderful staff who went out of their way to make our Stay so comfortable.
Stayed 2 nights in Jan 2024
Response from RM on 23 Jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

jonathan

Stayed 1 night in Dec 2023
Response from RM on 23 Jan 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RM on 21 Dec 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise prize of a stay in Prestbury
Excellent hotel and restaurant. Very nice staff...breakfast was very good quality...again...nice staff
Stayed 1 night in Dec 2023
Response from RM on 21 Dec 2023
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

4/10 Poor

Martin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were really nice, the food in the evening and at breakfast was good. It's such a shame that the room we had was awful. The whole of the separate hotel block feels like it's made of cardboard! The noise is awful - we got no sleep. We were in a room on the lower floor and the whole upstairs creaks when anyone moves a muscle. Worse still, every text message that anyone in the building received vibrated through our room. We could also hear the person next door snoring as the stud walls are paper thin. I think all of the water in the building passed through our room and there was constant hammering of the water starting and stopping which was frequently accompanied by extractor fan noise. The room was decorated in very dark colours and poorly lit . I guess the ceilings were painted in the same colour as the walls to hide the office like tiled ceiling. It was impossible for my wife to do her make up in the lighting. There were 5 hair pains on the floor so I guess the room hadn't been hoovered. The bathroom towel rail had leaked all over the floor by the time we got back to the room after our meal. The room looked quite shabby - things like painted window handles and missing basin sealant and the toilet wouldn't flush well. The room was also very very hot. Such a shame as it's a nice location and the staff were very pleasant.
Stayed 1 night in Dec 2023
Response from RM on 21 Dec 2023
Thank you for taking the time to provide your review, we have shared your comments with The Bridge Management.Many Thanks,The Flat Cap Team

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from RM on 21 Dec 2023
-Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Had a lovely stay, room was small but had everything i needed, very comfortable & clean. The staff were great, very helpful & friendly, food was good & it was good value for money. I'd definitely recommend.
Stayed 1 night in Nov 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Good

JULIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. no loo brush though - why?
Stayed 1 night in Nov 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

2/10 Terrible

Mrs Jacqueline A

Stayed 1 night in Nov 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your rating, please contact us directly so that we can further investigate your experience.Many Thanks,The Flat Cap Team

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute gem
Was halfway to Buxton when the original hotel I'd booked (not this one) cancelled my booking - but it turns out that was a blessing. The bridge was exactly what I needed, such a warm and welcoming atmosphere and the food in the restaurant was absolutely divine. Cannot recommend this place enough
Stayed 1 night in Oct 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your wonderful feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RM on 2 Nov 2023
Thank you for your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay, lovely clean room, comfy bed, good shower, pleasant staff. Excellent food in the restaurant.
Stayed 1 night in Oct 2023
Response from RM on 25 Oct 2023
Thank you for your rating Nicholas. We're delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

2/10 Terrible

Carlos

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from RM on 28 Nov 2023
Thank you for taking the time to provide your rating, please contact us directly so that we can further investigate your experience.Many Thanks,The Flat Cap Team

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal break in a great hotel
Hard to find any fault at all: our welcome was very genuine, the room was excellent, the meals were excellent or good, and the staff were unfailingly cheerful and efficient. We had two small issues, both dealt with extremely quickly and without fuss. We don't hold the hotel or the staff responsible for the weather during our stay!
Stayed 6 nights in Sep 2023
Response from RM on 2 Oct 2023
Thank you for taking the time to provide your wonderful feedback, we're delighted that you enjoyed your visit and we have shared all of your comments with the team. We look forward to welcoming you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Anjana

Stayed 3 nights in Sep 2023
Response from The Bridge in Prestbury on 28 Sept 2023
Good Afternoon Anjana,Thank you for taking the time to leave us a review. We really appreciate feedback here at The Bridge.We hope you come back and stay with us soon.Kind Regards,The Team at The Bridge in Prestbury

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from The Bridge in Prestbury on 24 Sept 2023
Good Morning Diane,Thank you for taking the time to review your stay.We are very glad to hear that you enjoyed staying with us and we hope to see you again soon!Kind Regards,The Bridge in Prestbury

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my first stay, but my preferred Hotel for working in the Macclesfield area. I left a jacket in my room, but it was found and i now have it back. Thanks to Olivia (I think).
Stayed 1 night in Aug 2023
Response from RM on 13 Aug 2023
Thank you for the feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food both in the evening and breakfast. I had one of the best cooked steaks I have had in a long time there. The breakfast is to order which shows in the quality. Proper bacon cooked very well. Poached eggs cooked perfectley. Yolks a deep orange lovely. Highly recommended.
Stayed 2 nights in Aug 2023
Response from RM on 13 Aug 2023
Thank you for the feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2023
Response from RM on 13 Aug 2023
Thank you for the feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Kirsty

Stayed 1 night in Jul 2023
Response from RM on 2 Aug 2023
Thank you for your rating Kirsty, we're delighted that you enjoyed all that The Bridge has to offer, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2023
Response from RM on 2 Aug 2023
Thank you for your rating Nicholas, we're delighted that you enjoyed all that The Bridge has to offer, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Short break to visit Tatton Park show
Overall a comfortable stay. Good outside area for eating and very friendly staff. Room was in the annex part and was ok, but bathroom and parts of room totally in need of refurbishment. Main building area, including reception and bar/restaurant were lovely and maybe rooms in this area were better.
Stayed 2 nights in Jul 2023
Response from RM on 23 Jul 2023
Thank you for your feedback, we're delighted you enjoyed your experience with us. We have shared your comments with all at The Bridge and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Excellent

Sue

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from RM on 15 Jul 2023
Thank you for taking time to provide your fantastic rating, we're glad you enjoyed al we had to offer and we look forward to welcoming you back soon.Many Thanks,Ben

10/10 Excellent

Simon

Stayed 1 night in Jun 2023
Response from RM on 28 Jun 2023
Thank you for your fantastic rating Simon. We're delighted you enjoyed your experience with us and truly value your feedback which we have shared with all of the team at The Bridge we look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at The Bridge a few times now and have never had any issues. This time, after checking in on site, the lovely young lady sent me to room 25 instead of 17. She was very polite and friendly. She will know who she is. The room confusion was my own fault really. All good.
Stayed 1 night in Jun 2023
Response from RM on 28 Jun 2023
Thank you for your fantastic feedback Steve. We're delighted you enjoyed your experience with us and truly value your feedback which we have shared with all of the team at The Bridge. We look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
Excellent stay, great staff, comfortable and spotless room, upgraded on arrival.
Stayed 1 night in Jun 2023
Response from RM on 13 Jun 2023
Thank you for your wonderful comments Nicholas, we're delighted you enjoyed your visit to The Bridge, we have shared your comments and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 Okay

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked the outside seating areas. All staff were very pleasant. Our room was too small and a little tired. Outside paintwork badly needs doing
Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for feedback John, we have shared your comments with all of the team at The Bridge. We're delighted you enjoyed the outdoor terraces and thank you for the comments about the team. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Alison

Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for your rating Alison, We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Paula

Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for your rating Paula. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, helpful service, great food
I had to stay at The Bridge to attend a local event recently, and found the experience to be top-notch. The staff are friendly, attentive and very helpful, and were only too happy to look after my bags for me for a while after I had checked out. I had both dinner and breakfast in the pub restaurant, and found the food to be of excellent quality and the service to be very friendly and welcoming. My room was in excellent condition and very clean with a lovely view of the nearby river and a comfortable bed with luxurious sheets. Free Wifi was also included. Parking at the rear of the hotel was plentiful and free for guests. Overall a lovely experience and I would recommend The Bridge for anyone looking to stay in the area for business or leisure.
Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for the the fantastic feedback Ian, we have shared your comments with all of the team at The Bridge. We're delighted you enjoyed the outdoor terraces and thank you for the comments about our restaurant. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for your rating Nicholas. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay at The Bridge.
Stayed 2 nights in Apr 2023
Response from RM on 24 May 2023
Thank you for your rating Lorraine. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Was given a complimentary upgrade to a Deluxe room. Nice relaxing Sunday evening, great food. Good wifi in the morning to be able to work in the restaurant whilst having breakfast.
Stayed 1 night in Apr 2023
Response from RM on 24 May 2023
Thank you for the amazing feedback Rachel, we have shared your comments with all of the team at The Bridge. We're delighted you enjoyed the wifi and we pride ourselves on delivering an excellent breakfast. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2023
Response from RM on 24 May 2023
Thank you for your rating Jonathon. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely team members good food offering for both main menus and breakfast
Stayed 1 night in Mar 2023
Response from RM on 24 May 2023
Thank you for your feedback. We're delighted you enjoyed the restaurant during your visit. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunday Night Stopover
Friendly local pub no frills but really comfy in the centre of Prestbury. Wanted a small bite to eat in the afternoon and not a full meal and they happily did two small fish and chips which was a really nice touch while we watched the afternoon singer !
Stayed 1 night in Mar 2023
Response from RM on 24 May 2023
Thank you for your feedback Debra, we have shared your comments with all of the team at The Bridge. We're delighted you enjoyed the menu and our live music. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful hotel but needs refurbishment
This hotel is in a very lovely spot at the heart of Prestbury. The bedrooms need refurbishment; specifically new carpets and redecoration; otherwise lovely.
Stayed 1 night in Feb 2023
Response from RM on 24 May 2023
Thank you for your feedback Christopher, we have shared your comments with all of the team at The Bridge. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from RM on 24 May 2023
Thank you for your rating Douglas. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent stay. Staff were so friendly, room was cleaning and very welcoming and they gave me an upgrade.
Stayed 1 night in Jan 2023
Response from RM on 24 May 2023
Thank you for your feedback Nicholas. We're delighted you enjoyed the upgrade and we have passed your comments on to the Housekeeping team. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After Christmas day family break
Thoroughly enjoyed our short family break between Christmas day and New Year. Comfortable rooms, tasty breakfast and good dinners.
Stayed 3 nights in Dec 2022
Response from RM on 24 May 2023
Thank you for your lovely feedback Janet, we have shared your comments with all of the team at The Bridge. We're delighted you enjoyed your Christmas experience with us. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff and great breakfast. The room was slightly tired and the TV didn't work, but it was satisfactory for a short stay.
Stayed 1 night in Dec 2022
Response from RM on 24 May 2023
Thank you for your feedback Peter, we have shared your comments with the team at The Bridge. We're delighted you enjoyed the breakfast and thank you for the comments about the team. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team