Search Hotels Near Luton Mall, Luton

"Disappointment for the price . not comfortable at all."

"Check in was easy enough, guy behind the bar was very friendly and showed me to my room, that’s where I was shocked. Upon entering the room, I was hit with a strong smell of must and stale sweat. The room was very dated and did not represent the photos shown on the website! Carpet covered in stains and extremely dusty at the edges, wallpaper stained and peeling off, furniture marked and falling apart, window broken and unable to be kept open, incorrect information in guest book, stained and sticky menus / leaflets, bug crawled out from guest book and onto desk! Bedding was clean but covered in hairs, pillows and mattress rock solid and uncomfortable. The bathroom was pungent with strong smell of weed! Marked walls and handles falling off, scum stained toilet and sink, non-existent shower pressure & certainly no amenities as described on website either. I understand it’s cheap, but I would rather pay the extra "

"Rooms are small but comfortable and clean. Coffee machine in our room and extractor fan in the bathroom did not work..but neither majorly Impacted our stay. The staff were super helpful and friendly. Bar and restaurant were decent. The car park is small and suitable for smaller cars. Location is decent, close to restaurants and shops. "

"Good hotel, good location. Ridiculous parking charges ! Not the most comfortable sleep I’ve had . "

"It was fine. Bed a bit creaky ( Room 333 ) but bathroom was nice. Staff friendly and welcoming. Breakfast was on the poor side. I was down just before 0700 and the eggs were overcooked and dry, as was the bacon and th beans had a lovely skin on the top. Very limited cereal choice. "

"Clean room"

"Yes "

"Okay "

"Ricky and the team are always very friendly and welcoming. "