Ratings based on 878 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Waited too long to refurbish

Posted 10-Aug-2016
Pros: The staff were helpful and friendly during our stay. Child friendly restaurant.
Cons: Old decor of hotel rooms.
Location: Maida Vale is a decent neighborhood but unless you have some special reason to be in this area, there are better locations in London.
II travel a lot and see many hotels in different cities. Usually, there are no surprises at a Marriott. We stayed in a very tired room and this is an example when the hotel waited too long to upgrade their facilities. The stains on the carpet and worn bathroom fixtures gave our room an unclean feeling. The pictures on the wall of the hotel of what is to come look good but don't stay here unless you can secure a newly upgraded room.
3out of 5
by A verified traveller from CA, USA

It's ok but not impressed.

Posted 21-Jul-2016
It was ok. But for the price and the location, I think they have to do better. It's old establishment. We knew that, so no surprise there. But I could see some mold in the bath, the bathroom floor not too clean. Elevators not working. The room was old too. Breakfast was only 12 pounds pp. So it's cheap for London hotel and it's good enough quality. The kebub shop in front of hotel was good :) It's close to tube station but the th station is Kilburn park which is slightly off the center. We thought it's ok but actually I wish we stayed in more central location. It was annoying to get there from where we were. Personnel were nice though.
4out of 5
by A verified traveller

Posted 31-May-2016
Good hotel that was close to where my daughter was staying and close to transportation.
5out of 5
by A verified traveller

Posted 22-May-2016
Die Onlinebuchung klappte ohne Schwierigkeiten. Das Personal ist sehr freundlich und bemüht. Es gibt kostenloses W-Lan. Die Zimmer sind sauber. Für uns war der Aufenthalt sehr angenehm.
3out of 5
by Frauke

This traveller left a rating score only Posted 18-May-2016 on Hotels
5out of 5
by A verified traveller from California

Nice hotel not too far from the action.

Posted 17-May-2016
Pros: Decent location with easy access to the tube. Free water in the lobby (surprisingly hard to come by in Western Europe).
Cons: In-house food options.
Location: Maida Vale is a nice quiet area with ample food and drink options. This is not part of the main tourist area but the Kilburn tube stop is very close.
Although this hotel isn't in the heart of the London tourist area--with exception to Abbey Road Studios a few blocks away--it is about a five minute (or less) walk to the nearby Bakerloo tube line. It should be noted, though, that there are great food options outside of the hotel (more on that later) such as The Elgin which my group enjoyed. The hotel has friendly staff, a concierge desk, and an on-site bar. The rooms, though a tad small, are clean and bright, energy efficient, and had ample outlets for my group's many electronic devices. The hotel features robust WiFi access (which is free if you sign up for a free Marriott Rewards membership) throughout the building. My only issues were the subpar food in the bar area and the fact that the Italian restaurant in the hotel seemed to be closed down though there was still signage for it around the lobby area.
3out of 5
by A verified traveller

Well located hotel

Posted 16-May-2016
Pros: Staff well trained
Needs refurbishment especially furniture in the room
2out of 5
by A verified traveller

Posted 09-May-2016 on Hotels
El desayuno no fue muy bueno, había ruidos por obras en el hotel, también me pidieron 50 libras de deposito, eso nunca me había pasado en ningún hotel en el que he estado antes. Tampoco me pareció que al cliente anterior se lo pidiesen, eso me molestó mucho.
3out of 5
by A verified traveller

Nice hotel but dirty bathroom

Posted 09-May-2016 on Hotels
Bathroom needs to be cleaned properly ....ughhh...
4out of 5
by Jason

This traveller left a rating score only Posted 09-May-2016 on Hotels