Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Was. Lose to my daughter's flat.

Posted 07-Feb-2016
Location: Close to the tube.
The staff was very nice but did not tell me that ai had to put the room key into a slot on the wall to make the lights go on.so I was fumbling around in the dark and finally called the desk for help.
2 out of 5
by A verified traveller from london

Mixed review

Posted 05-Feb-2016
I found the person who checked me in to be rude and took forever to check me in. I had booked using the app to check in and paid in full yet he insisted that at 3am in the morning when I checked in to go and collect ID from my car and pay an additional £50 deposit which took 4 days to return back in to my account. In addition to this he told my partner and I that we would be given an upgraded room which in my eyes was far from the case as the room had little to no room to manoeuvre in. However when leaving the hotel in the morning I was met by another staff member who was extremely delightful, and helpful and could direct me to the nearest point of interest in the local area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect!

Posted 25-Jan-2016
Love the customer service of everyone at the hotel! Very willing to happily help with anything and everything. The bed was amazingly confortable too!
2 out of 5
Recommended
for Everyone
by A verified traveller

Redelijk hotel

Posted 28-Dec-2015
De volgende keer zou ik iets meer in het centrum gaan zitten.
1 out of 5
by A verified traveller from Paris

Hôtel décevant

Posted 07-Dec-2015
L'hôtel n'est pas facile d'accès (overground toute les 20mn pour Euston). La catégorie choisit (Deluxe Room) ne se reflète pas sur la chambre: pas de wifi gratuit en chambre, lit petit et couchage mou, ménage incomplet.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Great Hotel at a reasonable price

Posted 02-Dec-2015
From arrival to check-out we had a great time. Everything was in good clean working order. Staff were very helpful with regard to getting to destinations. Ideally placed as it was only 20 minutes maximum tube ride to the City centre. We would highly recommend it.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 15-Nov-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

Overall fine

Posted 14-Nov-2015 on Hotels
Overall good, but mattresses could do with replacing, and shower head came off when used!
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 11-Nov-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 05-Nov-2015 on Hotels