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Klaro Apartments London Excel

Photo gallery for Klaro Apartments London Excel

Featured image
Flat-screen TV
Desk, iron/ironing board
In-room dining

Overview of Klaro Apartments London Excel

Entire apartment

Klaro Apartments London Excel

4 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Kitchen
  • Washer
  • Gym
  • Outdoor Space
Tidal Basin Road, Hoola, London, England, E16 1UP

Explore the area

  • Popular LocationExcel Exhibition Centre19 min walk
  • Popular LocationWestfield Stratford City8 min drive
  • AirportLondon (LCY-London City)8 min drive
  • Popular LocationO2 Arena13 min drive

Choose dates to view prices

Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Deluxe Studio

  • 194 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this area


Klaro Apartments London Excel is located in London's Docklands neighbourhood. O2 Arena and Tate Modern are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Check out an event or a game at Excel Exhibition Centre, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Excel Exhibition Centre - 19 min walk
  • Westfield Stratford City - 8 min drive
  • O2 Arena - 13 min drive
  • Tower of London - 14 min drive
  • Tower Bridge - 15 min drive

Getting around

  • London West Ham Station - 3 min drive
  • Royal Victoria Station - 5 min walk
  • London (LCY-London City) - 8 min drive


  • Caffe Fratelli - 4 min walk
  • Nakhon Thai Waterfront - 4 min walk
  • Cafe Bonnane - 5 min walk
  • Pepenero - 7 min walk
  • Zero Sette - 9 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Klaro Apartments London Excel

4-star London apartments in Docklands, near Excel Exhibition Centre
This smoke-free apartment building features a 24-hour health club, laundry facilities and a garden. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washing machine and a coffee/tea maker. Limited housekeeping is available.
Klaro Apartments London Excel offers 13 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Flat-screen televisions come with satellite channels. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Recreational amenities at the apartment include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free
  • Playground


  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker


  • Combined shower/bath
  • Hairdryer
  • Free toiletries


  • Flat-screen TV with satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden


  • Washing machine
  • Laundry facilities

Work spaces

  • Desk


  • No pets allowed


  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board (on request)

Things to do

  • 24-hour health club


  • 13 rooms
  • Built in 2016

Similar properties

See similar properties



Check-in from 3 PM - 5 PM
Minimum check-in age - 22


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property for check-in information


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Cleaning fee: GBP 48 per accommodation, per stay.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Klaro Apartments London Excel Apartment
Klaro Apartments Excel Apartment
Klaro Apartments Excel
Klaro Apartments London Excel London
Klaro Apartments London Excel Apartment
Klaro Apartments London Excel Apartment London

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 2 out of 9 reviews
5 - Excellent 22%
Rating 4 - Good. 2 out of 9 reviews
4 - Good 22%
Rating 3 - Okay. 2 out of 9 reviews
3 - Okay 22%
Rating 2 - Poor. 0 out of 9 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 9 reviews
1 - Terrible 33%




Staff & service


Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am a gold member with Expedia and use their service a lot recently, but this has been a terrible experience and I hate how these people get away with this and keep doing business. We book this apartment with them months in advance so no real short notices. Yet, we have been trying to communicate both thru the Expedia messaging and direct and somehow got a reply once by a crystal that we will get check in details a week before and our check in request has been noted. We were in Edinburgh in the last week a family and hence we booked this accommodation. we had 2 KIDs with us a well. I kept ringing their provided number even to extent that we boarded the train from edinburgh to london with no response. finally, with expedia , I got given the managers number ANDREA. she finally made contact and said you must have whats app and started conversing there. I still have all the messages and I am going to look for ombudsman in london for hotels to supply messages and their service still. After a while on same day when with family on train and landing in london in night 11pm, she withdrew and stated we cannot accommodate you anymore. When asked she said the only thing she can do is divide our family in two and give us a small room which were 31 minutes apart by train..landing AT 11 PM in night. Can you imagine? sending kids seperately to 2 unknown locations and else you can book somewhere else. I will highly recommend to stay away. Expedia will know as they tried to ring themselves
Stayed 3 nights in Jul 2017

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Location for O2
The room and location itself were perfect for what I needed as we were going to the O2 and I wanted a place with two rooms. We had a 1 bed apartment with sofa bed in the living room. It is located two minutes away from the cable car which goes straight over to the O2. Canning Town tube is about 10 minutes walk away and Royal Victoria DLR. The concerns I have all relate to payment and check-in. I booked a Pay at Check in rate to give me freedom to change my mind if required as I was booking 4 months before we were staying. A month before my check-in date I was contact by Klaro to advise that I had to make a bank transfer for the full amount to secure my booking,rate and to get check in instructions. This takes away the flexibility of paying at check in and made me a little uncomfortable as I'm used to paying at hotels. I eventually paid a week before check in but then even after multiple chases to Klaro i didn't receive my check details until the night before going. On the day of check in you have to meet one of the representives at the property as it is a residential block. I phoned her 30 mins before my arrival as instructed and everything was fine, when i got there and phoned again I was told she had an urgent meeting so couldn't meet me and to just go up to the apartment. I booked through as I wanted the confidence of being in a hotel rather than meeting someone in the street with a key to an apartment.
Stayed 1 night in Jun 2017

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Apartment was lovely.
Only downside was there were no blinds or curtains on any in the windows so you were woken extremely early in the morning.

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs TLC.
Great location and a modern apartment building ideal for accessing the Excel. However, the check in was delayed by the Klaro representative arriving late. There were no curtains or blinds in the lounge or bedrooms so you have no privacy and the rooms are light from 5.30am. The headboard in one of the bedrooms was hanging off the wall and the carpet had significant large old stains. For the price, location and quality of the apartment we were very disappointed. If these items were addressed it would be an ideal stay.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort