Ratings based on 819 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Stay for the O2

Posted 16-Oct-2017
Pros: Location
Cons: customer service
Location: Ideal for the Cutty Sark.Boat trips into the heart of London or Concerts at the O2
customer service was poor.with only 2 towels in the room this is not enough if you are in need of a shower when one is dirty before you start well you need another one.My wife went to reception to ask for another was asked if needed straight away if not they would send someone up with one,well we are now home and still waiting.Either you need to provide more towels or your customer experience/service needs to be improved.
5 out of 5
Recommended
for Everyone
by A verified traveller from torbay

Two days in the City

Posted 07-Oct-2017
Great location for getting in and out of the city and to travel to Maidstone the following morning to return back to London near shops bars and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 21-Sep-2017
Comfy bed. Superb power showers. Clean room. Good location for Greenwich
4 out of 5
Recommended
for Everyone
by A verified traveller from surrey

Pleasant and well located in Greenwich town

Posted 19-Sep-2017
Great staff supportsupport setting up my room, when I arrived late at night after a wedding party. Nice rooms and easy access bathroom..
3 out of 5
by A verified traveller

Clean but smelly

Posted 02-Sep-2017
Pros: It's location
Cons: Face cloths would be nice
Location: Greenwich a fab place to visit so much to see and do. Handy for the tube to central London.
We asked to change our room because of the smell (damp,drains) coming from the bath cubicle. This was done immediately without any fuss. We were upgraded to a nicer room but there was still an odour in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas USA

Posted 29-Aug-2017
The hotel was very clean, the staff were get friendly & helpful, and the location was perfect for my needs. The room was very comfortable and clean, however it was a little small. The only thing I noticed it didn't have compared to other hotels was no facial tissue or toilettries.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good value for money

Posted 22-Aug-2017
Pros: Friendly staff, good location
* Good location close to DLR and national rail station * Close to the Park and Cutty Sark - Noisy high street - Telephone was not working and was not fixed during the whole stay
5 out of 5
Recommended
for Everyone
by A verified traveller

University Graduation

Posted 26-Jul-2017
Pros: Friendly staff Good well presented rooms. Eco friendly feel.
Cons: All fine
Location: Good location with restaurants, shops and plenty of places of interest.
Needed place to stay night before so looked online and saw this hotel. Very easy to book through expedia. Arrived and parked with no trouble. Receptionist very friendly and welcoming yet also efficient. Rooms were reasonable size and appeared clean with air conditioning (which was most welcome given temperature outside). Liked eco friendly approach with towels, bedding etc which were all good quality. Good nights rest and check out was simple.
1 out of 5
by A verified traveller

will never stay there again, less then 1 star

Posted 20-Jul-2017 on Orbitz
Pros: nothing
Cons: you name it
Location: Greenwich is great, reminds me of Cambridge, Mass. in the 1970s, very classy
not worth wasting time writing how bad it was, suffice to say, never again
5 out of 5
Recommended
for Everyone
by A verified traveller from Highlands of Scotland

An excellent hotel

Posted 11-Jul-2017
Pros: The location
Location: The attractions of Greenwoch and easy accessibility elsewhere, whether by boat, bus or train.
The Greenwich Ibis is an ideal hotel which is centrally placed in Greenwich with all the facilities required for a short stay. The staff are efficient and the hotel is comfortable.