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Hyatt Place London City East

4.0 star property
Eco-certified hotel with 24-hour fitness centre and rooftop terrace

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Restaurant
Exterior
Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Cocktail bar
Hyatt Place London City East near Brick Lane combines comfort with style. Dine at Zoom Restaurant or the on-site cafe. Enjoy panoramic views from the rooftop terrace and maintain fitness at the 24-hour gym. Free in-room WiFi and attentive staff ensure a seamless stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The current price is £129
includes taxes & fees
14 Sept - 15 Sept

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Terrace

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 258 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King Room

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area | 55-cm Smart TV with digital channels, TV

Premium King Room With Balcony

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Premium King Room With Terrace

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

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About the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile
  • St. Paul's Cathedral - 4 min drive - 1.4 miles
  • The Shard - 5 min drive - 1.9 miles

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • The White Hart
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Sushinoen - ‬2 min walk

About this property

Hyatt Place London City East

Upscale eco-certified hotel near Brick Lane
Located close to Old Spitalfields Market and The Gherkin, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Sotto Cucina & Bar, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), coffee/tea in reception and multilingual staff
  • A banquet hall, a front desk safe and smoke-free property
  • A computer station, coworking spaces and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 280 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Showers and hairdryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Place London City East?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 14 Sept 2025 start from £129.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place London City East?

This property doesn't offer parking.

What time is check-in at Hyatt Place London City East?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this eco-certified hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

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Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1017 reviews
Rating 8 - Good. 296 out of 1017 reviews
Rating 6 - Okay. 87 out of 1017 reviews
Rating 4 - Poor. 17 out of 1017 reviews
Rating 2 - Terrible. 17 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel friendly staff very close to the train station
Stayed 3 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel central and great for families
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed in in London, we highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and very quiet. The restaurant on property had delicious food and great service.
Stayed 4 nights in Jul 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to transportation and food.
Stayed 1 night in Aug 2025

8/10 Good

Krit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient for public transportation especially for ones who use subway/tube. Staff are friendly and helpful. Bunch of decent restaurants near by in walking distance. It will be my hotel of choice next time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was good and staff very friendly and helpful. Everything is walking distance- tube/Tesco convenient store and market. I would recommend and would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hyatt Place London City East. The staff were friendly, welcoming, and quick to respond to anything we needed. The room was clean, comfortable, and well-maintained throughout our visit. Breakfast had plenty of delicious options, and the location was perfect—close to major attractions and restaurants. Overall, everything exceeded our expectations. Highly recommend this hotel and would definitely stay here again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great. Breakfast was yummy. Quiet room.
Stayed 2 nights in Aug 2025

10/10 Excellent

LalaRukh

Liked: Staff & service, amenities, property conditions & facilities
One of my favourite hotels in London! Breakfast has a lot of options to choose from and the restaurant menu gives you everything as well. Would be visiting for the third time in December again :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a superb location to explore the city. Rooms are comfortable and clean. Personal was super friendly. The only thing I didn’t like so much, was the sliding bathroom door which is not really closing.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
It was a great hotel for what we needed!
Stayed 2 nights in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good breakfast. Expedia supposedly did not tell Hyatt that breakfast was included. I had to find my original reservation from Expedia that breakfast included.
Stayed 1 night in Aug 2025

10/10 Excellent

gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in
Stayed 2 nights in Jul 2025

6/10 Okay

Sukhpreet

Liked: Cleanliness
Lobby on lower floor. Rooms were minimal but clean. Exterior was not the best especially late at night.
Stayed 2 nights in Aug 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Room spotlessly clean near tube station Breakfast very poor expected better from Hyat
Stayed 2 nights in Jul 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful weekend stay here. Was welcomed by the reception staff which was very polite, professional and went all out to make our stay special. It was our 17 year wedding anniversary so was gifted a free drink to have at the roof top terrace which was so lovely and nice view of the London skyline. Our roof was lovely and even had a heart shape design on the bed to make out occasion even more special. The added bits this hotel went out of there way truly made out stay the best experience. The breakfast buffet was really tasty and could not fault a thing with our stay. I would highly recommend staying here. Beds were comfy room was immaculate and overall best staycation. Thanks to the staff that made my stay extra special.
Stayed 1 night in Aug 2025

6/10 Okay

Lillian

This hotel is in a shady part of town. Didn’t feel safe walking the surroundings.
Stayed 3 nights in Jul 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffe machine was difficult to plug. The bathroom needs a bidet, but it's a common issue out of Italy :-)
Stayed 7 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent option and price. Location is very good but the neighbourhood is not the nicest. Would still certainly stay again
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. We stayed here for a visit to Borough Market and The Globe. Perfect location for us for this.
Stayed 1 night in May 2025

8/10 Good

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice if compact rooms with everything needed for a short stay. Clean and modern. Breakfast excellent and staff extremely friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Joy

Liked: Amenities, property conditions & facilities
I like the staff very attentive and accommodating. I was allocated to a disabled room and the toilet is stained with faeces coloured, it is in room 811.
Stayed 2 nights in Jul 2025