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"Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in. Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice. Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee. Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member. Plus point was free parking and only 10 minute walk into town. Would maybe go back when renovations completed. "

"Very well located in centre of all attractions. Excellent breakfast. Very clean room and friendly staff. "

"Do not get put in rm 237. The pool pump keeps you awake all night and to make it worse recemption knows about it ???? Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was. Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me. The barstaff even argued with me whrn i refused it. Fawlty towers. I got a garage sandwich the next night to be safe ! The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff. "

"Full English cooked to order. Fresh continental breakfast and coffee comes in pot. Staff friendly and free WiFi available. Close to West wall and close to good restaurants and pubs. There happy hour every day between 6-7 and get complimentary cheese and crackers."

"Great hotel for the channel tunnel, friendly and helpful staff"

"Lovely room with sea view"

"5 star all round"

"Really enjoyed our stay, place was clean and stuff friendly. Great location can easily get around by foot. Car park is £5 if you stay at hotel. Swimming pool and sauna available for price I believe it was £4 each. "

"Clean rooms, good food. "