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"Lovely staff. Great quality products in the bathroom. Lovely bedding very nice! "

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"The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back. "

"Great stay 10/10"

"Book here a lot fabulous hotel and great service "

"I stayed here as it was close to where I was going to. Our Greek receptionist was lovely as were all the staff which makes a hotel special. Fans in the room made the warm temperature bearable. The view over the valley were amazing."

"A charming hotel. The spa is super. The reception staff are first-class and very accommodating."

"We stayed at the Bristol Hotel when going to a concert in Bath. It’s within say walking distance of the train station, and the surrounding area is pleasant. The hotel was comfortable and check in and out were easy. Would recommend."