Search Hotels with Room Service in Lanzarote

"Hotel room was clean and had all the amenities needed. Booked the privilege room expecting service to be better, but ran into multiple problems over the course of the stay that the hotel staff were able to work with me on. Just know... 1. There is a rental car site on property, but hours aren't consistent. 2. Cabs can only be requested through concierge from hotel to destination. Then, it's up to you find your own way back. 3. Reservations are 100% necessary and some restaurants are overbooked. 4. Upon check-in, you can start your dining package right away. 5. Luggage assistance is only available at check-in and then you have to carry your own luggage back to reception to check out."

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"Beautiful hotel with amazing sea views. Excellent staff, facilities and food."

"Absolutely wonderful! "

"Zoom with océan view"

"Yes"

"The staff were really friendly and courteous.The rooms are very basic and dated.The bathroom has a shoeer over the bath which is a big climb in and the water gets on the floor.The bathroom does smell.The beds are comfortable but only one small pillow.The furniture is all chipped and the sliderobe was cracked on the glass.zThe cabinet holding the fridge was hanging apart Only one socket in the room and no sockets near the bed.Aside from this the place was kept very clean but definitely needs a big refurbishment.The food was poor and didnt avail of it after1 day even though we had paid for breakfast as it wasnt great. The swimming pool areas were lovely.The gym was basic but closed early at 18.00."