"Paid for hotel and unaware we do not have a room."
Hotel was booked on Expedia website for three 2 adults and one childs, received confirmation of payment and reservations four days before. Unaware the hotel does not accommodate child, can only accommodate couples. The worst come to the worst the hotel confirmed the reservations was declined due to they don't accept child. After a few minutes on the telephone, explaining we don't have any where to stay. They finally gave a rooms with 2 bed and one cot bed. For families with kids do not rely on the email confirmations you received by email, do ring the hotel. We stayed for 3 nights overall the front office staff were nice and helpful. It seemed a new hotel and nice rooms well cleaned. The only downfall will the breakfast not enough poster or noticed to remind people of opening or closing time on different days. Many people have missed breakfast and the restaurant staff were quick to clean the coffee machine even people were still having breakfast, they should have waited until the breakfast time was over to clean the two machine. One of the hotel restaurant staff was even swearing in French, why some of the people are asking for milk,tea when they have already clean the machine.
J from London
The Ibis Marseille Euromediterranee hotel is well located in the heart of the business district facing Marseille Harbour …More
We just wanted somewhere clean and cheap for one night in Marseille near the railway station. This hotel fit the bill perfectly. The room was quiet, clean and comfortable and the staff were very friendly and helpful.
Situated in Marseille, the affordable Hotel Des Gens de Mer is perfectly located for visiting the main tourist attractions …More
This is a tidy business hotel. The room are decent enough but the single beds are very narrow, making it hard to get a decent night's sleep. The gym is very limited. It is not really a 4 star hotel for what you get and for the considerably cheaper price, you may as well stay in the Ibis Hotel next door. The location of both hotels is absolutely great.
"Super nice and clean hotel with very friendly staf"
We stayed at the hotel for a 2 day break in Marseille. The hotel was nice, very clean (recently renovated?) and central - only a 5 minute walk from the port. It's situated in a quiet, but safe area, with some nice bars and restaurants one or two streets down. I would definitely stay here again if I came back to the city.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.