Sofitel Marseille Vieux Port

Photo gallery for Sofitel Marseille Vieux Port

Primary image
Terrace/patio
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sofitel Marseille Vieux Port

UNESCO Sustainable Travel Pledge

Sofitel Marseille Vieux Port

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
36 Boulevard Charles Livon, Marseille, Bouches-du-Rhone, 13007

Explore the area

  • Popular LocationPharo Palace5 min walk
  • Popular LocationCatalan Beach6 min walk
  • Popular LocationOld Port of Marseille1 min drive
  • AirportMarseille (MRS-Marseille - Provence)21 min drive

Choose dates to view prices

About this area

Marseille

Located near the beach, Sofitel Marseille Vieux Port is in Le Pharo, a neighbourhood in Marseille. Old Port of Marseille and Grand Port Maritime de Marseille are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Prado Beach and Calanques National Park. Travelling with kids? Consider Musee de la Marine and Palais Longchamps. Looking to get your feet wet? Scuba diving, windsurfing and sailing adventures can be found near the property.

What's nearby

  • Pharo Palace - 5 min walk
  • Catalan Beach - 6 min walk
  • Old Port of Marseille - 1 min drive
  • Fort Saint Jean - 4 min drive
  • Notre-Dame de la Garde - 11 min drive

Getting around

  • Marseille Saint Charles Station - 4 min drive
  • Vieux-Port Station - 15 min walk
  • Marseille - Provence Airport (MRS) - 21 min drive

Restaurants

  • Le Charles Livon - 3 min walk
  • Le Quai du 7ème - 6 min walk
  • Chez Michel - 7 min walk
  • La Passarelle - 7 min walk
  • Four des Navettes - 7 min walk

About this property

Sofitel Marseille Vieux Port

Family-friendly Marseille hotel in Le Pharo, near Old Port of Marseille
This smoke-free hotel features 2 restaurants, a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. All 134 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Beds feature premium bedding. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sofitel Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 28 per night)
  • Valet parking on site (EUR 28 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 29 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Les Trois Forts
  • Le Carré Bistromanie
  • Le Dantès Skylounge

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Films for purchase
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
Access to the spa facility is available by reservation only and subject to availability. Guests are required to reserve a time slot at the spa reception.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Self-parking fee: EUR 28 per night
  • Valet parking fee: EUR 28 per night
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club, fitness facility or hot tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Hotel Marseille Vieux Port
Sofitel Marseille Vieux Port
Marseille Sofitel
Sofitel Marseille Vieux-Port Hotel Marseille
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Marseille
Sofitel Marseille Vieux Port Hotel Marseille

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 410 out of 588 reviews
5 - Excellent 70%
Rating 4 - Good. 121 out of 588 reviews
4 - Good 21%
Rating 3 - Okay. 35 out of 588 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 588 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 588 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Stayed 2 nights in Oct 2021

5/5 Excellent

Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you like to sleep before midnight - then avoid this hotel at all costs. Next door is a nightclub on the marina that plays loud music every night; and only closes at just after midnight. Not an issue if you only sleep after midnight - but trying to get sleep before then is impossible. Breakfast is weird. The staff sit you down, and then you don’t hear from them again. They don’t deliver pastries to your table, don’t ask if you want a coffee etc. Seems there’s only 1-2 people working at breakfast. Either severely understaffed or just rude and ignorant. I’ve stayed in 5 star hotels all over the world, and the number one thing I look for is a relaxing and comfortable stay. Due to the nightclub issue alone, and the extremely loud music, I feel this hotel is not deserving of a 5 star.
Stayed 5 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2021