La Joliette Holidays from £305

Very helpful staff, clean and a nice roof top restaurant with nice views

This is a lovely hotel with a wonderful staff and rooms that are comfortable and well appointed. The only problem with the hotel and it is not insignificant is that directly across the street is a loud and all-night cafe which gets louder and louder as the night goes on as the patrons get drunker and drunker. Nights can be very noisy.

Lovely property. Breakfast buffet was excellent, included in the room. I would nor recommend the on-site restaurants for more than snacks and drinks. The quality was sub-par.

We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season.

We have a great 3 night stay. The receptionists were very pleasant and spoke English as well. The rooms were modern and comfortable. Breakfast was top notch, with many options available. It's also surrounded by restaurants and close to a shopping mall. Would book a room here again for future visits to Avignon.