Alex Hotel & Spa

Photo gallery for Alex Hotel & Spa

Primary image
Premium bedding, in-room safe, blackout curtains, soundproofing
Premium bedding, in-room safe, blackout curtains, soundproofing
View from room
Premium bedding, in-room safe, blackout curtains, soundproofing

Overview of Alex Hotel & Spa

Alex Hotel & Spa

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

Explore the area

  • Popular LocationOld Port of Marseille5 min walk
  • Popular LocationPalais Longchamps16 min walk
  • Popular LocationLes Terrasses du Port19 min walk
  • AirportMarseille (MRS-Marseille - Provence)27 min drive

Choose dates to view prices

About this area

Marseille

Alex Hotel & Spa is located in 1st Arrondissement, a neighbourhood in Marseille, and is near a metro station. Old Port of Marseille and Marseille Provence Cruise Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Le Dôme or Palais des Sports de Marseille.

What's nearby

  • Old Port of Marseille - 5 min walk
  • Palais Longchamps - 16 min walk
  • Les Terrasses du Port - 19 min walk
  • Fort Saint Jean - 3 min drive
  • Grand Port Maritime de Marseille - 11 min drive

Getting around

  • St. Charles Station - 1 min walk
  • Marseille Saint Charles Station - 2 min walk
  • Marseille - Provence Airport (MRS) - 27 min drive

Restaurants

  • Le Printemps - 2 min walk
  • Caffe San Carlo - 3 min walk
  • La Manne - 4 min walk
  • Casa Di Pasta - 4 min walk
  • Ghomrassen - 5 min walk

About this property

Alex Hotel & Spa

3-star Marseille hotel in 1st Arrondissement, walk to Old Port of Marseille
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a business centre. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA by Alex. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 227 out of 405 reviews
5 - Excellent 56%
Rating 4 - Good. 138 out of 405 reviews
4 - Good 34%
Rating 3 - Okay. 23 out of 405 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 405 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 405 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall. The breakfast was good, and sitting on the patio eating breakfast was a treat
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Friendly staff.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and FANTASTIC breakfast. Literally right outside the Marseille station. Highly recommend!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was compact but well-appointed. The neighborhood was sadly dirty and home to many people living in the streets.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities at the Alex were incredible! So far, this has been our favorite European hotel ever. The room was large and the bed comfortable. We wish we were able to stay longer than one night to have enjoyed everything the Alex and Marseille could have offered.
Stayed 1 night in May 2022