Title: HOTEL MASTAY jingumichi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=39812725&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # HOTEL MASTAY jingumichi ## Photo gallery for HOTEL MASTAY jingumichi ![Property entrance - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/594d7b6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/969af9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite | Down duvets, soundproofing, iron/ironing board, free cots/infant beds - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/dc09c70b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite | Down duvets, soundproofing, iron/ironing board, free cots/infant beds - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/cabfcf7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Quad Double Bed Suite | Down duvets, soundproofing, iron/ironing board, free cots/infant beds - HOTEL MASTAY jingumichi (Kyoto)](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/138d5d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Heian Shrine and Yasaka Shrine, HOTEL MASTAY jingumichi provides laundry facilities, a full-service spa and more. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi. ## Reviews 9.6 Exceptional ## Popular amenities - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning - Spa £94 additional charges may apply 10 Mar - 11 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=39812725&PinnedHotelID=39812725&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Quad Double Bed Suite ![Quad Double Bed Suite | Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/4624c257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Double Bed Suite ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 969 sq ft - 2 bedrooms - Sleeps 6 - 4 Double Beds ### View all photos for Economy Twin Room ![Economy Twin Room | Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/07d954c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchen Fridge Dining table Flat-screen TV - 498 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Quad Room ![Quad Room | Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/628e62df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quad Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchen Fridge Dining table Flat-screen TV - 498 sq ft - 1 bedroom - Sleeps 4 - 4 Large Single Beds ### View all photos for Luxury Twin Room AO TYPEA ![Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/a729cae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEA ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 534 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Luxury Twin Room AO TYPEC ![Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/8f819f97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEC ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchen Fridge Dining table Flat-screen TV - Sleeps 2 - 2 Large Single Beds ### View all photos for Luxury Twin Room AO TYPEB ![Luxury Twin Room AO TYPEB | Down duvets, soundproofing, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/40000000/39820000/39812800/39812725/c998e493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room AO TYPEB ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchen Fridge Dining table Flat-screen TV - 1 bedroom - Sleeps 2 - 2 Large Single Beds ## You may also like Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34870000/34865600/34865507/7ce540eb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dhawa Yura Kyoto Higashiyama Ward - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-HOTEL-MASTAY-Jingumichi.h39812725.Hotel-Information) ## About the area Located in Higashiyama Ward, a neighbourhood in Kyoto, HOTEL MASTAY jingumichi is near a metro station. Heian Shrine and Yasaka Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Biwa and Arashiyama Bamboo Grove. Kyoto Municipal Zoo and Kyoto Gyoen National Garden are also worth visiting. [Visit our Kyoto travel guide](https://www.expedia.co.uk/Kyoto.dx6131486) [View more Aparthotels in Kyoto](https://www.expedia.co.uk/Kyoto-Apart-Hotels.d6131486-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.00962%2C135.78305&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nf-2UnK7qsUoy9GznC-Ez6El8LI=) Higashiyamaku Ebisucho 159, Kyoto, Kyoto, 605-0033 ### What's nearby - ![Heian Shrine which includes a temple or place of worship, religious elements and heritage architecture](https://images.trvl-media.com/place/501447/ffd35df6-85c3-4b45-a515-01cfba43f265.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Heian Shrine 8 min walk \- 0.4 miles - ![Yasaka Shrine which includes heritage architecture and a temple or place of worship](https://images.trvl-media.com/place/501462/fa36d1e9-5dfb-4520-8495-77f1363364fd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Yasaka Shrine 10 min walk \- 0.6 miles - ![Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel](https://images.trvl-media.com/place/179161/afebb7a8-d146-4ce9-bc93-30ca1988eeb9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shijo Street 12 min walk \- 0.7 miles - Kyoto International Exhibition Hall 3 min walk \- 0.2 miles - Keage Incline 7 min walk \- 0.4 miles ### Getting around - Higashiyama Station 3 min walk - Sanjo Station 13 min walk - Osaka (ITM-Itami) 67 min drive ### Restaurants - あるぺんrose 2 min walk - お食事処明日香 1 min walk - LURRA° 3 min walk - 丹 tan 3 min walk - シュイロ 1 min walk ## About this property ### HOTEL MASTAY jingumichi Along with a full-service spa, this smoke-free aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Each apartment boasts a jetted bath and offers free WiFi and a kitchen. A flat-screen TV with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request. HOTEL MASTAY jingumichi offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottles of water. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers with in-room jetted baths, bathrobes, slippers and bidets. This Kyoto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels and Netflix. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a steam room. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/115000000/114090000/114088400/114088351/869b310f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Kamogawa Higashiyama Ward - Free Wi-Fi - Air-conditioning - Laundry room - 24/7 front desk 9.2 Wonderful 54 reviews £43 additional charges may apply 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=114088351&PinnedHotelID=114088351&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96840000/96836100/96836080/e161cfb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minn Gion Sanjo Higashiyama Ward - Kitchen - Washing machine - Dryer - Free Wi-Fi 9.2 Wonderful 254 reviews £53 additional charges may apply 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=96836080&PinnedHotelID=96836080&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90830000/90825700/90825636/afe2b632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gion Elite Terrace Gion - 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Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Family friendly - Children stay free (see details) - Free cot ### Kitchen - Cookware, dishware, and utensils - Freezer - Griddle - Ice maker - Microwave - Paper towels - Refrigerator - Toaster ### Dining - Daily cooked-to-order breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children - Dining table ### Bedrooms - Bedsheets provided - Down comforter ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Slippers - Towels provided ### Living spaces - Dining table ### Entertainment - Flat-screen TV with digital channels - Netflix - Streaming services ### Laundry - Laundry facilities - Washer/dryer ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - In-room accessibility - Lift - Low-height counter and sink - Raised toilet seat - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Smoke-free property ### Services and conveniences - Change of bedsheets (on request) - Change of towels on request - Concierge services - Free bottled water - Housekeeping on request - Iron/ironing board - Limited-hour front desk - Luggage storage - Multilingual staff - Safe at front desk ### Location highlights - In a historical district - Near a metro station ### Things to do - Bicycle rentals ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - 16 units - Access via exterior corridors - Bed sheets changed on request - Bicycle rentals - Housekeeping (on request) - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as HOTEL MASTAY jingumichi Kyoto HOTEL MASTAY jingumichi Aparthotel HOTEL MASTAY jingumichi Aparthotel Kyoto ## Frequently asked questions ### Is HOTEL MASTAY jingumichi pet-friendly? ### How much does it cost to stay at HOTEL MASTAY jingumichi? ### How much is parking at HOTEL MASTAY jingumichi? ### What time is check-in at HOTEL MASTAY jingumichi? ### What time is check-out at HOTEL MASTAY jingumichi? ### Where is HOTEL MASTAY jingumichi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL MASTAY jingumichi Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 32 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Berkeley 8 Dec 2025 Staff were extremely professional, courteous, and welcoming! ##### Berkeley Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Nancy 18 Oct 2025 Liked: Cleanliness, amenities I loved this hotel. It had the best bathtub I have ever used in Japan. The layout of the room was great. It was very quiet and the bed was very comfortable. I highly recommend this hotel! ![Self filling bath](https://a.travel-assets.com/ugc/hotel-reviews/a42027fb-8e59-4bb8-b890-567c26ccddc2-1760787304954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wet room](https://a.travel-assets.com/ugc/hotel-reviews/90db1f4e-b290-4416-8adf-657952a2a854-1760787304910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living/dining room](https://a.travel-assets.com/ugc/hotel-reviews/9559bb53-49f5-4ba2-bd4f-954a9f4339b2-1760787304318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Combo washer dryer was great](https://a.travel-assets.com/ugc/hotel-reviews/20424394-f718-43d5-a886-ae98073b0c7c-1760787304812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lazaro 16 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Laundry in the room was amazing. Super helpful staff. Amazing spot with lots to do around. ##### Lazaro Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jenna 14 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a great stay in Kyoto. The room was huge which was a nice change compared to our other stays. The washer and dryer in the room was also a nice touch. Walkable to temples, shops and restaurants. I would stay here again ##### Jenna Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Crystal 31 Aug 2025 Liked: Cleanliness, room comfort, communication #### Kyoto Family Vacation We truly enjoyed our stay at Hotel Mystay. The staff was super friendly and accommodating, the room fit our family if 6 perfectly and the Hotel is in a great location! ##### Crystal Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Linda 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel Mastay Jingumichi was great, rooms spacious by Japanese standards, clean and comfortable, everything modern and updated. Staff were always patient, super helpful. ##### Linda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### HUI MIN 19 Feb 2024 Liked: Cleanliness, room comfort, communication #### Great Stay Very spacious and comfortable space, well-equipped for daily life, great location ##### HUI MIN Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Meredith 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Big room for our family of 4\. Washer dryer was helpful. Super friendly front desk staff. Close to the subway and all food options you could desire. ##### Meredith Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### andrew 21 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect for a family of four. Beds were great, the space was plenty (especially for Japan), and it had great amenities like a washer/dryer, separate toilet and bathroom. And full kitchen. The location was also great: near a subway line and also close to the philosophers walk. Lawsons downstairs also helped This is a place for travelers who want higher end accomodations but don't need onsite facilities like a restaurant ##### andrew Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Joseph 23 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication First and foremost, the staff were very helpful and also spoke excellent english. Any time you are in another country, you should not take it for granted that you will have an easy time communicating, and my review would still be 5 stars without it. Staff are able to assist with restaurant reservarions, transportation, and luggage courier services. A short walk from the subway, transport to kyoto station and nara were simple. Short walk to multiple temples. Short walk to pontocho dining street and lots of other hreat restaurants. ##### Joseph Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Boon Jun 20 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A fully equipped and comfortable serviced apartment, complete with an in-unit washer and dryer located in the bathroom. I really appreciated the modern tech features in the bathtub and toilet—they were a nice touch. The infant cot provided was clean and cozy, and they even included a diaper bin, which was very thoughtful. However, there were a few downsides. The room didn’t offer much of a view, and the hanging lamp above the wall art in the living area was quite obstructive—I bumped into it multiple times. Additionally, the layout lacks separation between the bedroom and the kitchen/living space. This means if you cook, the smell lingers throughout the entire apartment. And once the baby is asleep, it’s hard to do anything else since there’s no door to block light or noise from the living area. ##### Boon Jun Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Catherine 2 Nov 2023 Liked: Amenities, property conditions & facilities, communication This was a spacious, comfortable and unique property in a good location. It was immaculately clean. There is a Lawson store next door and a number of good restaurants nearby. It is in walking distance to the Heian Shrine and Nanzenji Temple. Bus stops are just outside and subway stations are very close. The hotel is on a busy street, but the room is well insulated and very quiet. It has a washing machine that is supposed to also function as a dryer, but we didn’t have much luck with the dryer part. There is an enclosed balcony where you can hang clothes to dry, as well as a big closet and a pole in the bathroom. The staff was polite and competent enough in English to be helpful. Taxis had a hard time finding it and I began to use the Higashiyama Hotel across the street as a recognizable landmark. ##### Catherine Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Inesa 2 Oct 2025 Liked: Amenities Lovely hotel, with polite and helpful staff. Really useful to have a washing machine in the room. Beds were comfortable and the shower had warm water. ##### Inesa Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Tanya 2 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We are a family of four, three adults and one older teen. We really enjoyed our stay at this property. Fantastic amenities in the rooms and the location was amazing. Highly recommend for your trip to Kyoto ##### Tanya Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Igor 9 Dec 2025 Disliked: Cleanliness, property conditions & facilities, communication At first glance the room looked clean but it was so dusty that if you touched the curtains you would get dust in your eyes! We got so sick in that room due to high dust! There are rips in the carpeting! The pillows are like rocks! I took a pot out of the draw to make pasta for my kids, the bottom on the outside was covered in grease! We were paying double the rate that other guests were paying, we spoke to them about upgrading us since we were paying top dollar, they were not interested and appeared to be hostile! I don’t like this hotel but we loved all the other hotels we stayed in in Japan ##### Igor Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Soesani 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The shower room and bathroom not close to each other. There is a washing machine inside but the dryer makes ur clothes wrinkles. ##### Soesani Stayed 8 nights in Jun 2025 ### 6/10 Okay #### Verified traveller 5 Apr 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Over-rated establishment On duty staff could not communicate in English on check-in. When asked if we could use the bathroom when picking up our luggage prior to leaving Kyoto on check-out, the female staff on duty refused and said no. Told me that Mastay only has bathroom in suite and staff bathroom could not be used by hotel guests. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### 中沢 23 Feb 2026 Liked: Cleanliness, property conditions & facilities, communication 最新の家電が揃っていて良かったです。 ##### 中沢 Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### ふみとし 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication 部屋はとてと綺麗に掃除されていて、設備も新しく快適に過ごせました。部屋に説明された椅子も座りやすかったです。また利用したいです。 ##### ふみとし Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Scarlett 20 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We were a little surprised how well this hotel was rated. It wasn't bad, just not as exceptional as the ratings reflect. There were only 2 pillows in the room, and when I ask for more the staff informed me there were none. At a hotel? No pillows? The room was clean enough, but not spotless. There were dirty spots on the carpet and visible dust on furniture. However, it's not a bad place. So it's tricky to rate. The location is great and it's quiet and safe. The room is spacious for Japanese standards and the shower is amazing. It was wonderful having our own washing machine. There was no iron however. ##### Scarlett Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### YUMI 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 2度目の宿泊になりますがスタッフの方々がとても親切だと思うし、部屋も広々としているのでゆっくりくつろげます ##### YUMI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Florence 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Très bel hôtel, silencieux, spacieux, avec un personnel très accueillant. Traduction anglaise fourni avec tous les appareils, café gratuit le matin, douche de très bonne qualité. Je recommande. ##### Florence Stayed 7 nights in May 2025 ### 6/10 Okay #### ?? 25 Oct 2024 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities 居心地はよかった 食器や、調理器具が汚かった ##### ?? Stayed 1 night in Oct 2024 ### 10/10 Excellent #### ??? 27 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication お部屋にキッチンと乾燥機能付き洗濯機が有り、子供連れでも快適でした。 キッチンには、カラトリーセット、調理器具、電子レンジ、二口のIHクッキングヒーターも揃っていました。足を伸ばして入れるバスタブは、追い焚き機能付き。 中期、長期の滞在に適している素敵なホテルでした。 ##### ??? Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Hiroyuki 1 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 出張にもオススメ 出張で利用しましたが、ダイニングテーブルで快適にテレカンファレンスができ、部屋も綺麗で、とても満足しました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/FAE69B03803628407F1D161EF39C9D16EFDCDBED1580523393890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hiroyuki Stayed 2 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Hotel Grand Bach Kyoto Select](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Grand-Bach-Kyoto-Select.h8076320.Hotel-Information) > > [Hotel The Celestine Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > > [Tokyu Stay Kyoto Sanjo-Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information) > > [Kyoto Machiya Zeniyacho](https://www.expedia.co.uk/Kyoto-Hotels-Kiraku-Kyoto-Zeniyacho.h42077450.Hotel-Information) > > [THE GENERAL KYOTO Shijyo Shinmachi](https://www.expedia.co.uk/Kyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information) > > [The Machiya Kazahaya](https://www.expedia.co.uk/Kyoto-Hotels-THE-MACHIYA-KAZAHAYA.h34878806.Hotel-Information) > > [Hotel ZIZI Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-Zizi.h37754813.Hotel-Information) > > [Nazuna Kyoto Tsubaki St.](https://www.expedia.co.uk/Kyoto-Hotels-Nazuna-Kyoto-Tsubaki-St.h46053153.Hotel-Information) > > [Hotel Musse Kyoto Shijo Kawaramachi Meitetsu](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-MUSSE-Kyotoshijokawaramachi-Meitetsu.h52041999.Hotel-Information) > > [SOWAKA](https://www.expedia.co.uk/Kyoto-Hotels-Luxury-Hotel-SOWAKA.h27267482.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Kawaramachi-Jokyoji.h54176990.Hotel-Information) > > [Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi](https://www.expedia.co.uk/Kyoto-Hotels-TOKYU-STAY-KYOTO-SHIN-KYOGOKU-DORI.h27557574.Hotel-Information) > > [RIHGA Royal Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [APA Hotel Kyoto Gojo Omiya](https://www.expedia.co.uk/Kyoto-Hotels-APA-Hotel-Kyoto-Gojo-Omiya.h104888086.Hotel-Information) > > [The Pocket Hotel Kyoto-karasumagojo](https://www.expedia.co.uk/Kyoto-Hotels-THE-POCKET-HOTEL-KYOTO-KARASUMAGOJO.h51643765.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Shijo](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Shijo.h3806437.Hotel-Information) > > [Yuzuya Ryokan](https://www.expedia.co.uk/Kyoto-Hotels-Yuzuya-Ryokan.h20931679.Hotel-Information) > > [MONday Apart Premium KYOTO Station ](https://www.expedia.co.uk/Kyoto-Hotels-MONdayApartPremium-KyotoShichijoHorikawa.h72965339.Hotel-Information) > > [RESI STAY HEART](https://www.expedia.co.uk/Kyoto-Hotels-RESI-STAY-Cotorune-KYOTO.h34114019.Hotel-Information) > > [THE GATE HOTEL KYOTO TAKASEGAWA by HULIC](https://www.expedia.co.uk/Kyoto-Hotels-THE-GATE-HOTEL-KYOTO-TAKASEGAWA-By-HULIC.h46993133.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Station](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Station.h33777060.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Sanjo PREMIER](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Sanjo-PREMIER.h101206013.Hotel-Information) > > [Yadoya Kikokuso](https://www.expedia.co.uk/Kyoto-Hotels-Yadoya-Kikokuso.h43888011.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Ryokufuso](https://www.expedia.co.uk/Kyoto-Hotels-Ryokufuso.h11899943.Hotel-Information) > > [Hotel Glad One Kyoto Shichijo by M’s](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-GLAD-ONE-KYOTO-SHICHIJO.h19563862.Hotel-Information) > > [KYOTO GRANBELL HOTEL hanareya](https://www.expedia.co.uk/Kyoto-Hotels-Kyoutoguranberuhoteru-Hanareya.h72398371.Hotel-Information) > > [Onyado Nono Kyotoshichijo Natural Hot Springs](https://www.expedia.co.uk/Kyoto-Hotels-Onyado-Nono-Kyotonanajyo-Natural-Hot-Springs.h44762017.Hotel-Information) > > [Kyoto Traditional Machiya House](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Traditional-Machiya-House.h17940263.Hotel-Information) ---