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"Delighted with the services "

"Had a wonderful stay at this beautiful property!"

"Always an amazing experience at YOTEL in Edinburgh. Staff are incredibly friendly and helpful. I’ve stayed here 3 times over the past 5 months. Never had any issues and the room has always been great. The only let down is cleanliness, there are those parts of the room that are missed, such as corners being filled with dirt/dust, Linen being stained, and floors not being vacuumed. It’s the small attention to detail for the cleaning that is a bit of a let down. However, it is generally clean. The location is great, it’s central enough to be able to go into the various parts of Edinburgh. There is breakfast available, however for the price you can have a much nicer breakfast elsewhere in Edinburgh. I would only choose the breakfast out of sheer convenience. YOTEL’s are set up to be straightforward and convenient. The systems to check in are great, if you don’t want to interact with other humans there’s generally no need. "

"It’s centrally located so places are closeby. The staff are friendly. A minor issue was that the men’s toilets/bathrooms were in repairs on my floor so we were asked to use the facilities downstairs."

"Really friendly and helpful staff. Receptionist was very good. Rooms clean and just what you need. Breakfast was really well cooked."

"I was upgraded to a castle view room upon my arrival which was really nice. Reception staff were very friendly and allowed me an early check in as my room was ready. The beds were comfy and breakfast was very good. The only thing was that there was a bit of toothpaste not cleaned off the sink (it was behind the taps so I could see how it could be missed) and a shower cap was still hanging on the back of the bathroom door. "

"Excellent rooms. Great location if you’re okay with walking steps or roads uphill to close by Royal Mile. Lobby was under renovation which when completed should be great and easier for checkin and staff services. "

"Phenomenal. Loved our stay."

"I find a vast difference in customer service when traveling to different countries and this hotel has exceptional customer service. The staff is always friendly and quick to meet whatever need that you have insofar as they are able to accommodate. The breakfast is delicious and service there is also amazing. I will be looking for Virgin properties to stay wherever we travel going forward. "