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"We had an amazing stay at Grand hotel du lac! Every member of the staff was so kind and happy to help us maximize our time in Hanoi. The breakfast was delicious and the location was perfect to be able to explore the city! "

"Just a brief overnight stay. Staff was pleasant and helpful. Helped assist in a Ha Long Bay cruise"

"Breakfast Buffett was great Service from everyone awesome especially Rachelle Bui- who WhatsApp convenience and communication was fast and helpful and she was very nice all smiles made the stay great "

"The room was very French and quiet. The staff were the best oart of the hotel. The rooftop bar was really nice with good food and drinks."

"Our room was clean, nice decorations and the bed was very comfortable. The bathroom was spotless, with all the essential toiletries provided. The staff were friendly and helpful, making our stay even more pleasant. Overall, a relaxing and enjoyable experience. The location was convenient, with easy access to nearby attractions and restaurants. We would definitely recommend this hotel to others and look forward to returning in the future. The breakfast options were diverse and delicious, catering to various dietary preferences. The ambiance throughout the hotel was warm and inviting, making it a perfect choice for both business and leisure travelers. We left feeling refreshed and satisfied with our entire experience."

"Lovely hotel. Great service. Fantastic food. "

"Staff at all levels are extremely friendly and helpful which makes our stay very pleasant and comfortable. Breakfast is so delicious and amazing. Will definitely stay here again!"

"The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again."

"Hotel location is great, walking distance to major tourist attractions in Hanoi. But what made us Hanoi stay most comfortable and fun were hotel staff especially front staff Anna was so helpful and friendly. It was our first time in Hanoi but she showed us the point of interests on the map and how to get there. BF buffet was great and all other staff were also helpful and tour arrangement were great too. They made us love Hanoi and want to comeback here and of course stay in Lotus Boutique Hotel. Thank you so much for great hospitality."