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"Check in poor, had to wait 5-10 mins for anyone to appear at reception! Bedroom was clean and tidy. Breakfast lovely. Overall, great value"

"Great apartment, great staff."

"Room was clean, as was bathroom, though the latter could do with modernisation. Food was fine - all in all, did the job and good value"

"We arrived quite late, having travelled up after a long week of hard work. Although we missed the opportunity to eat, we had a drink and retired to our room. Walked through a very pleasant looking outdoor seating with well landscaped gardens and ambient lighting, Even by the entrance to the block where our room was, there was a couple of chairs and we did have a sit for a while, as it was a very warm evening. Our 'Superior King' room was a very nice surprise, most don't live up to the billing. This room was and felt luxurious, substantial and very clean, throughout. The bathroom and amenities all of a high standard, all helps in unwinding. We watched some TV and slept well in the very comfortable bed. Breakfast was a real treat with a selection of fresh cooked options, including my choice - smoked haddock, with poached egg, spinach and Hollandaise sauce. My husband's choice of vegetarian breakfast was also excellent. Piping hot coffees and freshly brewed tea rounded off a lovely overnight and set us up for a day wandering and chilling out. We are looking forward to when we next find ourselves in this part of England. We will make a beeline for the Craven Heifer Inn."

"Staff were helpful, also the rooms were good for us as a family."

"There was nothing fundamentally wrong with the stay, but the room I believed I was booking was certainly mis-represented. The description states that each room is individually decorated and individually furnished, yet the walls in our ‘deluxe’ room (one up from ‘standard’) were all plain cream, 1 picture hung, no bedside cabinets, just small metal shelves……just not very enticing, which is very different from all the photos on the listing, even the ‘standard’ rooms are shown to have boutique style wallpaper and furnishings…..which is why I booked. On checking out when I mentioned this, I was just advised….‘I’ll pass on to the manager’, nothing more. Just a bit disappointing, which was a shame."

"Poor experience at the Hotel. 1. door to room very squeaky. 2 shower was very poor, hardly any force in the water. 3 Arrange a meal and ordered Parfait/bread, which was not but Pate, along with the most greasy bread oil was oozing out the bread, returned could not eat. 4. going for breakfast, they need to take off the sausages, as stated Rare breed sausages, not sure what breed but they were horrible, not only confirmed by us but other members staying there. 5. Parking states free, this is not the case, it comes with first there, if you cannot get a parking space, you will have difficulty parking, we arrive NOT at high season, so will be extremely difficult to park anywhere. staff were quite rude too. will not be returning."

"Great breakfast lovely staff"

"Great breakfast, helpful staff lively pub and wonderful restaurant. "