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"Room's tidy and clean, recommend to stay definitely"

"Lovely hotel, friendly staff, very convenient to the exhibition centre. Carpark directions and space shapes are certainly... creative. But plenty of space as long you don't follow the arrows that point to nowhere."

"Our 2 day stay at the hotel was good .was very clean and staff very nice . We didn't eat there so can't comment on food it's in a great location everything within walking distance . The only downside was having to pay £36 for 2 nights parking within the hotel grounds A paying customer shouldn't be billed for this and I only found out about this the day before we arrived ."

"Staff were helpful, also the rooms were good for us as a family."

"Great location. In need of a quiet lounge. Rooms at the back a bit noisy in tge evening as they are above the lively Pickked Sprout and adjacent to other restaurants and bars."

"The old swan is central for the pump room,valley park and near to Betty's tearoom and the shops. Breakfast was excellent. Pity the lift was temporarily broken,had to use stairs."

"Lovely Stay, this time we got a room in the Annex & it was very quiet & a lovely, exceptionally clean room. Breakfast on this visit was a little disappointing. Replenishment was very slow, several people waiting fir long periods for food to come out. My breakfast was cold due to waiting eggs, bread came & was white only & frozen. Improvements & attention is needed here as clearly several guests were getting frustrated. Everything otherwise was 100% perfect. We’ll be back again"

"The only let down was the bed, it was so uncomfortable that I couldn't get any sleep. Everything else was fine"

"Staff are friendly, location is just 8 minutes from the train station."