Find Family-Friendly Hotels in Killay

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "

"All good apart from breakfast - I prefer Friday eggs which are not available "

"Hotel rooms were bit dated, the air con was very old and loud. The main lifts were not working. Think hotels needs a make over. "

"Very good"

"The staff was really friendly, especially the lady at the front desk. Rooms are on the large side, location is very strategic and the complimentary breakfast was very good."

"Good Parking ( Top car park off the hill to the left is much easier with luggage ) Friendly Staff , Clean / Warm and comfortable room. Leisure facilities clean and all in service - one issue was space in the pool etc , it seems locals use the site and have a right of passage to the pool / Jacuzzi as we were twice subtly forced to leave the pool as people took their position and left us no choice. Suggest an hour either side of the normal operating hours when the hotel rooms are busy just for guests to use the facilities - not a complaint , just a suggestion. Otherwise a fantastic stay - we love the Gower as we have family in Penclawdd and visit regularly. Room service spot on too - lovely fresh room to return too each evening - Thanks "

"My stay was lovely the room needed a bit of tlc but bed was really comfortable and room was cleaned. Staff were very attentive and friendly nothing was too much trouble. This is my second stay in a couple of years and would almost definitely book again. The lift was being refurbished but was notified of this in ample time that I could have cancelled my stay but as this was not a problem for myself to climb the stairs I continued with my booking. "

"Our stay was exactly how we expected "