- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was neat and tidy and staff very helpful. Took all steps to reduce COVID infection
Stayed 3 nights in Aug 2020
Photo gallery
Guest reviews
4.0 out of 5 Very good
505 reviews
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Pet Friendly
Spa
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided
Map
Phoenix Way, Swansea, Wales
Explore the area
Liberty Stadium4 min drive
St. Joseph's Cathedral12 min drive
Plantasia13 min drive
Swansea (SWS)33 min drive
Choose dates to view prices
Classic Double Room, 1 Double Bed
Photos of Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
4.5/5 guest room ratingMore detailsRoom amenities
- 226 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
21 square metres m2
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker and 24-hour room service
Bathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityFamily Room, Multiple Beds (Classic)
Photos of Family Room, Multiple Beds (Classic)
Family Room, Multiple Beds (Classic)
4.5/5 guest room ratingMore detailsRoom amenities
- 280 sq ft
- Sleeps 4
- 1 Double Bed and 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Double Bed and 2 Single Beds
26 square metres m2
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker and 24-hour room service
Bathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityClassic Room, 2 Single Beds
Photos of Classic Room, 2 Single Beds
Classic Room, 2 Single Beds
4.5/5 guest room ratingMore detailsRoom amenities
- 226 sq ft
- Sleeps 2
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
2 Single Beds
21 square metres m2
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker and 24-hour room service
Bathroom – Private bathroom, bathtub or shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPrivilege, Double Room, 1 Double Bed
Photos of Privilege, Double Room, 1 Double Bed
Privilege, Double Room, 1 Double Bed
5/5 guest room ratingMore detailsRoom amenities
- 280 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
26 square metres m2
Internet – Free WiFi
Entertainment – LED TV with digital channels
Food & Drink – Coffee/tea maker, 24-hour room service and free bottled water
Bathroom – Private bathroom, bathtub or shower, bathrobes and free toiletries
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Swansea
Located in Swansea, Mercure Swansea Hotel is near a train station. The area's natural beauty can be seen at Swansea Beach and Singleton Park. Looking to enjoy an event or a match while in town? See what's going on at Liberty Stadium.
Visit our Swansea travel guideWhat's nearby
- Liberty Stadium - 4 min drive
- BT Tower - 7 min drive
- Dylan Thomas Centre - 11 min drive
- St. Joseph's Cathedral - 12 min drive
- Plantasia - 13 min drive
Getting around
- Llansamlet Station - 3 min drive
- Cardiff (CWL-Cardiff Intl.) - 69 min drive
Restaurants
- The Brasserie — 1 min walk
- Rossi's Original Fish & Chips - 5 min drive
- Starbucks - 5 min drive
- Fortune House - 6 min drive
- The Eagle pub - 6 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 15.95 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Indoor pool
- Sauna
- Shopping
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Indoor pool
- Laundry facilities
Conveniences
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Multilingual staff
Languages spoken
- English
- French
- German
- Welsh
Business services
- Meeting rooms
- Conference space (4564 square feet)
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Free cots/infant beds
- Heating
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
Entertainment
- Digital channels
- LED TV
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 2 PM and noon
Check-out
Check-out before 11:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 15.95 per person (approximately)
- Pet fee: GBP 15.00 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Mercure Swansea Hotel
Mercure Swansea
Ramada Swansea
Swansea Ramada
Mercure Swansea Wales
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea
Frequently asked questions
Guest reviews
Overall score and ratings for Mercure Swansea Hotel
4.0
Very good
505 reviews
4.1
Cleanliness
4.3
Service and Staff
3.8
Amenities
3.8
Property condition
- Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2020
- Liked: Cleanliness, staff & service
The room was clean and tidy. There was a one-way system in the corridors for COVID safety reasons. We didn’t have breakfast (drove to Starbucks 2 minutes down the road) but did have an evening meal (via room service). The curry was tasty but the pizzas were mediocre. The location was convenient for exploring the Gower Peninsula.
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet and spacious room. Clean with free car park
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities
In this Covid 19 situation, the hotel and its staff were well prepared and took all precautions. Checkin was contactless and we had no reason to feel unsafe. Lots of of shops and all amenities around as it is close to retail park. City is a 10 minutes drive. Overall a good place to stay if you are on a tight budget.
Stayed 4 nights in Jul 2020