Mercure Swansea Hotel

Photo gallery for Mercure Swansea Hotel

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Swansea Hotel

Mercure Swansea Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Phoenix Way, Swansea, Wales, SA7 9EG

Explore the area

  • Popular LocationLiberty Stadium4 min drive
  • Popular LocationSt. Joseph's Cathedral9 min drive
  • Popular LocationPlantasia10 min drive
  • AirportSwansea (SWS)33 min drive

Choose dates to view prices

About this area

Swansea

Mercure Swansea Hotel is located in Llansamlet, a neighbourhood in Swansea, and is near a train station. Looking to enjoy an event or a match while in town? See what's going on at Liberty Stadium.

What's nearby

  • Liberty Stadium - 4 min drive
  • St. Joseph's Cathedral - 9 min drive
  • Dylan Thomas Centre - 10 min drive
  • Plantasia - 10 min drive
  • BT Tower - 10 min drive

Getting around

  • Llansamlet Station - 3 min drive
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • Smiths Arms - 14 min walk
  • Plough and Harrow - 18 min walk
  • Costa - 19 min walk
  • Papa John's - 19 min walk
  • Brewers Fayre - 20 min walk

About this property

Mercure Swansea Hotel

4-star Swansea hotel in Llansamlet, near Liberty Stadium
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service and conference space.
Mercure Swansea Hotel offers 119 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

Languages

English, French, German, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Things to do

  • Fitness centre
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 221 out of 732 reviews
5 - Excellent 30%
Rating 4 - Good. 316 out of 732 reviews
4 - Good 43%
Rating 3 - Okay. 126 out of 732 reviews
3 - Okay 17%
Rating 2 - Poor. 52 out of 732 reviews
2 - Poor 7%
Rating 1 - Terrible. 17 out of 732 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

3.7/5

Eco-friendliness

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Thanks to the Staff who were really good. Wifi was poor. Not as clean as you would expect.
Stayed 1 night in Jul 2022

4/5 Good

Stayed 1 night in May 2022

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I've stayed here a few times and the staff are fantastic, friendly and overall it's nice hotel and does the job for a short business trip. The room during my most recent visit however wasn't very nice. It was clean, but very dated. Every surface was covered with a history of different stains over the years. The flooring was awfully creaky and was loose in parts. The seals had gone in the double glazing so at times you couldn't see through the moisture in the glass. Also when I first entered the room it had a rather strong old/stale smell to it. The shower leaked through the guard and flooded the floor, etc, etc. I'm staying here again soon so hopefully I'll be luckier with the room roulette this time.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a family stay
Staff were very accomodating. We checked in quite late, they allowed us to put milk in the hotel fridge and also provided a mattress rather than a cot, which was fantastic.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022