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Mercure Swansea Hotel

Photo gallery for Mercure Swansea Hotel

Featured image
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Swansea Hotel

Mercure Swansea Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Phoenix Way, Swansea, Wales

Explore the area

  • Popular LocationLiberty Stadium4 min drive
  • Popular LocationSt. Joseph's Cathedral9 min drive
  • Popular LocationPlantasia9 min drive
  • AirportSwansea (SWS)34 min drive

Choose dates to view prices

About this area

Swansea

Located in Swansea, Mercure Swansea Hotel is near a train station. The area's natural beauty can be seen at Swansea Beach and Singleton Park. Looking to enjoy an event or a match while in town? See what's going on at Liberty Stadium.

What's nearby

  • Liberty Stadium - 4 min drive
  • BT Tower - 7 min drive
  • Dylan Thomas Centre - 9 min drive
  • St. Joseph's Cathedral - 9 min drive
  • Plantasia - 9 min drive

Getting around

  • Llansamlet Station - 3 min drive
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Wyevale - 11 min walk
  • Dylan Thomas - 14 min walk
  • Smiths Arms - 14 min walk
  • Plough and Harrow - 18 min walk

About this property

Mercure Swansea Hotel

4-star Swansea hotel in Llansamlet, near Liberty Stadium
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. All 119 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and safes.
Mercure Swansea Hotel offers 119 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Welsh

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 14 2021 to July 31 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 169 out of 571 reviews
5 - Excellent 30%
Rating 4 - Good. 256 out of 571 reviews
4 - Good 45%
Rating 3 - Okay. 101 out of 571 reviews
3 - Okay 18%
Rating 2 - Poor. 35 out of 571 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 571 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel offers value for money. The rooms were comfortable and adequate for our needs. The food was nice and the staff were friendly. The only complaint was that our bathroom floor wasn’t clean.
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Terrible food, not the room we booked and moldy... What not to love
Stayed 1 night in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Great place to stay but some staff were a bit ignorant. Some other staff were very good too. Nice garden area with open seating. Ok breakfast, a bit overpriced for the variety. Room a bit run down. No air conditioning but with large windows. Good location - outside the city but very close.
Stayed 4 nights in Jul 2021

4/5 Good

Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in May 2021