Popular LocationWWT Llanelli Wetland Centre11 min drive
AirportSwansea (SWS)26 min drive
Choose dates to view prices
About this area
Llanelli
Located in Llanelli, The Diplomat Hotel and Spa is in the city centre. Plas Llanelly House and Kidwelly Castle are notable landmarks, and some of the area's popular attractions include WWT Llanelli Wetland Centre and National Botanic Garden of Wales. Looking to enjoy an event or a match? See what's going on at Parc y Scarlets or Liberty Stadium. Guests appreciate the hotel's central location.
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eden Spa. Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
Languages
English, Filipino, Polish, Spanish, Welsh
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 12.95 for adults and GBP 6.95 for children
3 restaurants
2 bars/lounges
Room service available
Restaurants on site
Trubshaws
Atrium
Things to do
Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub
Steam room
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
Lift
Front-desk safe
Newspapers in reception
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Wedding services
Business services
Conference space (5102 square feet)
Meeting rooms - 3
Outdoors
Garden
Pool sunloungers
Terrace
Spa
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for full breakfast: GBP 12.95 for adults and GBP 6.95 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat
Frequently asked questions
Yes, this property has an indoor pool.
As of 12 Aug 2022, prices found for a 1-night stay for 2 adults at on 1 Sept 2022 start from £83.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self-parking is free at this property.
Check-in is from 2:00 PM - 3:00 AM. Late check-in is available during limited hours.
Checkout is at 11 AM.
Located in the heart of Llanelli, this spa hotel is 1.2 mi (2 km) from Plas Llanelly House and 2.6 mi (4.2 km) from Parc y Scarlets. WWT Llanelli Wetland Centre and Kidwelly Castle are also within 12 mi (20 km).
Yes, The Diplomat Hotel and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Diplomat Hotel and Spa cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
3.9
Good
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Quietly located.the room was hot.had to borrow an electric fan.pillows needs replacing.have to ask for extra towels, cups& saucer.as room for 4 people but supplies inadequate.otherwise very friendly staffs.
Stayed 2 nights in Jul 2022
4/5 Good
D I
27 Apr 2022
Liked: Staff & service
Disliked: Cleanliness
Wedding night blues
Was a bit disappointed as it was our wedding day. The room was ok, and the staff had put petals in a love heart which was really nice of them.
But there was a triangle window with netting on but no curtain so I felt very self conscious as we were on the ground floor and it was facing the main road which we could see from the bed. That put a dampener on everything.
I then dropped something beside the bedside cabinet and I happened to look beside the cabinet and wall where it was full of cobwebs a wet wipe sticking to the cobwebs and a fairly large spider.
Also on the right hand side of the bed was a connection to keep the bedbase together and there was a sharp edge to the screw which I was forever catching my leg on.
All in all it wasn’t the wedding night we were expecting