5/5 Excellent
Verified traveller
Travelled with partner
20 Jul 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Best Western Diplomat Hotel and Spa
Photo gallery for Best Western Diplomat Hotel and Spa
Overview of Best Western Diplomat Hotel and Spa
Best Western Diplomat Hotel and Spa
3.8/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet-friendly
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Felinfoel, Llanelli, Wales, SA15 3PJ
Explore the area
- Plas Llanelly House6 min drive
- Parc y Scarlets7 min drive
- WWT Llanelli Wetland Centre10 min drive
- Swansea (SWS)26 min drive
Choose dates to view prices
About this area
Llanelli
Located in Llanelli, Best Western Diplomat Hotel and Spa is in the city centre. Plas Llanelly House and Kidwelly Castle are notable landmarks, and some of the area's popular attractions include WWT Llanelli Wetland Centre and National Botanic Garden of Wales. Looking to enjoy an event or a match? See what's going on at Parc y Scarlets or Liberty Stadium. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Plas Llanelly House - 6 min drive
- Parc y Scarlets - 7 min drive
- WWT Llanelli Wetland Centre - 10 min drive
- Burry Port Lighthouse - 13 min drive
- Kidwelly Castle - 22 min drive
Getting around
- Llanelli Station - 8 min drive
Restaurants
- Trubshaws — 1 min walk
- Atrium — 1 min walk
- Harry Watkins - 8 min walk
- The Stradey Arms - 19 min walk
- Sheesh Mahal - 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Wheelchair-accessible parking available
Food and drink
- Cooked-to-order breakfast available for a fee daily 7 AM–9 AM: GBP 12.95 per person
- 3 restaurants
- 2 bars/lounges
- Room service available
Things to do
- Fitness centre
- Full-service spa
- Indoor pool
- Hot tub
- Steam room
Family friendly
- Free cots/infant beds
- Indoor pool
- Laundry facilities
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
- Newspapers in reception
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Porter
- Wedding services
Languages spoken
- English
- Filipino
- Polish
- Spanish
Business services
- Conference space (5102 square feet)
- Meeting rooms 3
Outdoors
- Garden
- Pool sunloungers
- Terrace
Spa
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - Swedish
- Sauna
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Free cots/infant beds
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower
Entertainment
- TV/satellite channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
More
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
Llanelli
Business-friendly
Hot tub
3 star
Guest rating 3.5+
Hotel
Pet-friendly
Policies
Check-in
Check-in from 2:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Dogs and cats welcome
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for cooked-to-order breakfast: GBP 12.95 per person (approximately)
- Pet fee: GBP 20.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat
Best Diplomat Spa Llanelli
Best Western Diplomat Hotel Spa
Best Western Diplomat Hotel and Spa Hotel
Best Western Diplomat Hotel and Spa Llanelli
Best Western Diplomat Hotel and Spa Hotel Llanelli
Diplomat Hotel Spa Sure Hotel Collection by Best Western
Frequently asked questions
Overall score and ratings
3.8
Good
4.0/5
Cleanliness
4.1/5
Staff & service
3.7/5
Amenities
3.6/5
Property conditions & facilities
5/5 Excellent
Brad
Business traveller
26 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and service with a smile.
Stayed 1 night in Apr 2021
5/5 Excellent
Steve
Business traveller
23 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
5/5 Excellent
Steve
Business traveller
22 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
4/5 Good
David
Business traveller
25 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room.
Stayed 1 night in Mar 2021