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"Stayed overnight and had prepaid for breakfast. Went down when breakfast opened but there were many students staying and had formed a queue around the dining room. We didn't have time to wait as had to catch a particular ferry. Told receptionist when we checked out and was told "they paid too". Not impressed at customer service."

"Price quoted £65 but charged £85 saying its late check inn at 11pm"

"Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive, Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too. We had a great stay."

"Lovely little town. With safe parking just a few meters from the front door. Room was warm welcoming and quiet. All the amenities were very nice and breakfast was lovely. Easy check in attentive staff. Thank you very much for a lovely stay. "

"staff friendly and helpful.Food good"

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"Rooms are spotless and location is spectacular. The food is superb, the scallops couldn't be better cooked and the freshness unmatched, due to them being landed 50 yards away. Throughout our stay, despite it seeming to be off-season in the area, we were expertly hosted by Mrs. Ryan's friendly and attentive staff at all times, whilst Chris the manager was always available with his extensive knowledge and experience to assure us we were looked after very well. There's a feeling of genuine hospitality in the Crinan Hotel and we left feeling refreshed and happy knowing these types of places exist, should we need to recharge again. "

"Family rooms could do with a bit of refurb and bathrooms defo need updating. Shower head black mould and water sprayed everywhere, so did not use shower and had to have a quick bath. Staff were really nice"

"The house was gorgeous, pretty much everything you could need and in an absolutely beautiful location. Got slightly obsessed with the passing ferries."