Title: Hotel Casa Caracol Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Caracol Hotel in Isla Mujeres, 4-minute walk to Isla Mujeres Ferry Terminal ![Front of property](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/bb764dbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/c10a17eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/03a88ef7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f8b37dec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi. 8.8 Excellent ## Popular amenities - Laundry - Air conditioning - Free WiFi £61 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Basic Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/1d801e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Air conditioning TV Private bathroom - Sleeps 2 - 1 Double Bed ![Standard Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/bb764dbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Flat-screen TV Private bathroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Family Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/72e8d93f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning TV Private bathroom - Sleeps 5 - 2 Double Beds and 1 Large Single Bed ![Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio Suite, 1 Double Bed ### Highlights Air conditioning Kitchenette Mini-fridge TV Private bathroom Stovetop Cookware/dishes/utensils Located on the top floor - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25735%2C-86.74760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7HJstsy5ZciF5BTutHEbjOk5lFE=) 8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400 #### What's nearby - Miguel Hidalgo - 1 min walk - 0.0 miles - Isla Mujeres Ferry Terminal - 3 min walk - 0.2 miles - Isla Mujeres Cemetery - 5 min walk - 0.3 miles - North Beach - 5 min walk - 0.3 miles - Dolphin Discovery - 7 min drive - 3.7 miles #### Restaurants - ‪Los Mariscos De Humo - ‬1 min walk - ‪Aroma Isla - ‬1 min walk - ‪El Patio - ‬1 min walk - ‪Cafe Mogagua - ‬1 min walk - ‪Los Burritos - ‬2 min walk ## About this property ### Hotel Casa Caracol Hotel near North Beach Close to Isla Mujeres Ferry Terminal, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Luggage storage, a gift shop and smoke-free property Room features All guest rooms at Hotel Casa Caracol feature comforts, such as air conditioning, as well as More conveniences in all rooms include: - Showers and shampoo ## Similar properties ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/41000000/40230000/40224100/40224046/c5871a6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mint Resort Isla Mujeres Centro - Supmza 001 - Pool - Spa - Parking included - Free WiFi 8.0 Very good 455 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=40224046&PinnedHotelID=40224046&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518152/03b848b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sol Caribe Centro - Supmza 001 - Kitchen - Free WiFi - Air conditioning - Outdoor space 8.0 Very good 219 reviews £51 includes taxes & fees 1 Nov - 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Supmza 001 - Pool - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 397 reviews £50 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=45880447&PinnedHotelID=45880447&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429900/5429894/12846089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Restaurant Bucaneros, Isla Mujeres Centro - Supmza 001 - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 363 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=5429894&PinnedHotelID=5429894&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Double Beds, Bay View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3030000/3021800/3021729/f1bea50d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bahia Chac Chi Centro - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 216 reviews £79 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=35140722&PinnedHotelID=35140722&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper ### Entertainment - 32-inch TV ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Property Registration Number 003-007-006598 ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ## Frequently asked questions ### Is Hotel Casa Caracol pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Casa Caracol? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Caracol on 2 Nov 2025 start from £61.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Isla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Casa Caracol? > This hotel doesn't offer parking. ### What time is check-in at Hotel Casa Caracol? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Casa Caracol? > Checkout is at 11:00 AM. ### Where is Hotel Casa Caracol located? > Located in Centro - Supmza 001, this hotel is within a 5-minute walk of Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Caracol Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Amenities ### 9.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 6 8 - Good 2 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Lisa van 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again. ##### Lisa van Stayed 3 nights in Feb 2025 ### 6/10 Okay #### GLORIA 12 Jul 2025 Liked: Cleanliness, staff & service Disliked: Amenities Needs to be demolished and start new ##### GLORIA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andrew 13 May 2025 They were nice, it was clean and great location ##### Andrew Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Carmen 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos, ##### Carmen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Fabian 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente alojamiento, los encargados fueron muy amables ##### Fabian Stayed 1 night in Apr 2025 ### 6/10 Okay #### steven 18 Apr 2025 Liked: Cleanliness, staff & service, amenities It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice. ##### steven Stayed 4 nights in Apr 2025 ### 8/10 Good #### Margarita 7 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sencillo y adecuado. La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado . ##### Margarita Stayed 3 nights in Mar 2025 ### 8/10 Good #### Teresa 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun ##### Teresa Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Rainier 12 Apr 2025 ##### Rainier Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Necla 12 Feb 2025 ##### Necla Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - 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