Title: Hotel Casa Caracol Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=7925&destination=Isla+Mujeres%2C+Quintana+Roo%2C+Mexico&selected=111422946&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Caracol ## Photo gallery for Hotel Casa Caracol ![Front of property - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/03a88ef7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f8b37dec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/c10a17eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Laundry room £85 includes taxes & fees 4 Apr - 5 Apr ## Room options ### Check availability for these dates Tonight [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Basic Room ![Basic Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/1d801e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/bb764dbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Family Room ![Family Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/72e8d93f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 5 - 2 Double Beds and 1 Large Single Bed ### View all photos for Basic Studio Suite, 1 Double Bed ![Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio Suite, 1 Double Bed - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Mujeres-Hotels-Hotel-Casa-Caracol.h111422946.Hotel-Information) ## About the area Centro - Supmza 001, a neighbourhood in Isla Mujeres, is home to Hotel Casa Caracol. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25735%2C-86.74760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7HJstsy5ZciF5BTutHEbjOk5lFE=) 8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400 ### What's nearby - ![Exploring the lovely streets of Isla Mujeres. #OnTheRoad](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Miguel Hidalgo 1 min walk \- 0.0 miles - ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Mujeres Ferry Terminal 3 min walk \- 0.2 miles - ![Norte Beach which includes swimming, a beach and tropical scenes](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 5 min walk \- 0.3 miles - beach 3 min walk \- 0.2 miles - Isla Mujeres Cemetery 5 min walk \- 0.3 miles ### Restaurants - El Patio 1 min walk - Los Mariscos De Humo 1 min walk - Los Burritos 2 min walk - Aroma Isla 1 min walk - Cafe Mogagua 1 min walk ## About this property ### Hotel Casa Caracol Hotel near North Beach Close to Isla Mujeres Ferry Terminal, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Smoke-free property, luggage storage and a gift shop Room features All guest rooms at Hotel Casa Caracol feature comforts, such as air conditioning, as well as More conveniences in all rooms include: - Showers and shampoo ## Similar properties ![White sand](https://images.trvl-media.com/lodging/2000000/1580000/1570400/1570382/26fc97e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Del Mar Centro - Supmza 001 - Pool - Spa - Kids’ pool - Parking included 7.6 Good 1,022 reviews £67 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1570382&PinnedHotelID=1570382&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/12000000/11520000/11518200/11518152/4e72fb53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sol Caribe Centro - Supmza 001 - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space 8.2 Very good 242 reviews £71 includes taxes & fees 6 Apr - 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19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=7994041&PinnedHotelID=7994041&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117230000/117224500/117224477/8fa95e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rustic Hotel Isla Mujeres Centro - Supmza 001 - Free Wi-Fi - Air-conditioning 7.6 Good 24 reviews £52 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=117224477&PinnedHotelID=117224477&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=111422946,1570382,11518152,5429894,2487077) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shampoo - Shower - Soap - Toilet paper ### Entertainment - 32-inch TV ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher Property Registration Number 003-007-006598 ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ## Frequently asked questions ### Is Hotel Casa Caracol pet-friendly? ### How much does it cost to stay at Hotel Casa Caracol? ### How much is parking at Hotel Casa Caracol? ### What time is check-in at Hotel Casa Caracol? ### What time is check-out at Hotel Casa Caracol? ### Where is Hotel Casa Caracol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa Caracol Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Amenities ### 9.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 10 8 - Good 5 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Marie 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel is excellent for the price. The location is perfect, it is very clean, and the staff is super nice. ##### Marie Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Andrew 13 May 2025 They were nice, it was clean and great location ##### Andrew Stayed 4 nights in Apr 2025 Verified ### 8/10 Good #### Teresa 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun ##### Teresa Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### Lisa van 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again. ##### Lisa van Stayed 3 nights in Feb 2025 Verified ### 6/10 Okay #### steven 18 Apr 2025 Liked: Cleanliness, staff & service, amenities It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice. ##### steven Stayed 4 nights in Apr 2025 Verified ### 6/10 Okay #### GLORIA 12 Jul 2025 Liked: Cleanliness, staff & service Disliked: Amenities Needs to be demolished and start new ##### GLORIA Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Barbara 17 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Staff was friendly is the only thing going for this hotel. Sheets were filthy Bathroom was covered in mold Walls were paper thin and one could hear everything going on in other rooms and I am not a light sleeper. I wasn’t expecting anything spectacular-but this did not even meet basic 1star experience. ##### Barbara Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Rodney 10 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities simple basic room, great for one night before leaving, hotel staff did not speak english but were very helpful. ##### Rodney Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Carmen 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos, ##### Carmen Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Fabian 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente alojamiento, los encargados fueron muy amables ##### Fabian Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Margarita 7 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sencillo y adecuado. La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado . ##### Margarita Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### guilherme 21 Nov 2025 ##### guilherme Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Rainier 12 Apr 2025 ##### Rainier Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Necla 12 Feb 2025 ##### Necla Stayed 3 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > - 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