Title: Hotel Casa Caracol Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Hotel Casa Caracol

Hotel in Isla Mujeres, 4-minute walk to Isla Mujeres Ferry Terminal 

## Photo gallery for Hotel Casa Caracol

![Front of property - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f4d047aa.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Exterior - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/f8b37dec.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/03a88ef7.jpg?impolicy=resizecrop&rw=297&ra=fit)

![TV - Hotel Casa Caracol (Isla Mujeres)](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/c10a17eb.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Close to Isla Mujeres Ferry Terminal and North Beach, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi. 

## Reviews

8.8

Excellent

## Popular amenities

- Free Wi-Fi
- Air-conditioning
- Laundry room

£50

includes taxes & fees

1 Feb - 2 Feb

## Room options

### Check availability for these dates

Tonight

[Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

3+ beds

Showing 4 of 4 rooms

### View all photos for Basic Room

![Basic Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/1d801e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Basic Room

### Highlights

Air conditioning 

TV 

Private bathroom 

- Sleeps 2
- 1 Double Bed

### View all photos for Standard Triple Room

![Standard Triple Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/bb764dbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Triple Room

### Highlights

Air conditioning 

Flat-screen TV 

Private bathroom 

- Sleeps 3
- 1 Double Bed and 1 Single Bed

### View all photos for Family Room

![Family Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/72e8d93f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

### Highlights

Air conditioning 

TV 

Private bathroom 

- Sleeps 5
- 2 Double Beds and 1 Large Single Bed

### View all photos for Basic Studio Suite, 1 Double Bed

![Basic Studio Suite, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111430000/111423000/111422946/cad3e32e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Basic Studio Suite, 1 Double Bed

### Highlights

Air conditioning 

Kitchenette 

Mini-fridge 

TV 

Private bathroom 

Cookware/dishes/utensils 

Stovetop 

Located on the top floor 

- Sleeps 2
- 1 Double Bed

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## About the area

Centro - Supmza 001, a neighbourhood in Isla Mujeres, is home to Hotel Casa Caracol. Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Isla Mujeres travel guide](https://www.expedia.co.uk/Isla-Mujeres.dx7925)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.25735%2C-86.74760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7HJstsy5ZciF5BTutHEbjOk5lFE=)

8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400

### What's nearby

- ![Exploring the lovely streets of Isla Mujeres. #OnTheRoad](https://images.trvl-media.com/place/7925/abe46061-603c-4c04-af6b-8307cf4fb149.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Miguel Hidalgo  
1 min walk \- 0.0 miles
- ![High-speed ferry at the terminal of Isla Mujeres waiting for passengers to return to Cancun.](https://images.trvl-media.com/place/553248634963233951/b0e4f9bc-41c5-4c22-a013-341fa9d2ab4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Isla Mujeres Ferry Terminal  
3 min walk \- 0.2 miles
- ![Norte Beach which includes swimming, a beach and tropical scenes](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
North Beach  
5 min walk \- 0.3 miles
- beach  
3 min walk \- 0.2 miles
- Isla Mujeres Cemetery  
5 min walk \- 0.3 miles

### Restaurants

- El Patio  
1 min walk
- Los Mariscos De Humo  
1 min walk
- Los Burritos  
2 min walk
- Cafe Mogagua  
1 min walk
- Aroma Isla  
1 min walk

## About this property

### Hotel Casa Caracol

Hotel near North Beach 

Close to Isla Mujeres Ferry Terminal, Hotel Casa Caracol provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi. 

You'll also enjoy perks such as: 

- Luggage storage, smoke-free property and a gift shop

Room features 

All guest rooms at Hotel Casa Caracol feature comforts, such as air conditioning, as well as 

More conveniences in all rooms include: 

- Showers and shampoo

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![Exterior](https://images.trvl-media.com/lodging/118000000/117230000/117224500/117224477/8fa95e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113650000/113641900/113641847/e1e9b5d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Beach nearby](https://images.trvl-media.com/lodging/16000000/15220000/15216700/15216691/313b9fa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8080000/8072200/8072195/f77cf7c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Exterior](https://images.trvl-media.com/lodging/96000000/95330000/95322000/95321937/1b370923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Garden view](https://images.trvl-media.com/lodging/105000000/104860000/104852900/104852805/fb8ff63a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### HOTEL CARACOL ISLA MUJERES

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10 reviews

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includes taxes & fees

8 Feb - 9 Feb

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![Property grounds](https://images.trvl-media.com/lodging/8000000/8000000/7994100/7994041/6863060f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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8.4

Very good

52 reviews

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![Exterior](https://images.trvl-media.com/lodging/6000000/5430000/5429900/5429894/12846089.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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Excellent

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[Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=111422946&PinnedHotelID=111422946&HadPinnedHotel=true&regionId=-1&adults=2&comparePropertyIds=111422946,11518152,7994015,117224477,113641847)

## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- No on-site parking available

### Conveniences

- Gift shop/newsstand
- Limited-hour front desk
- Luggage storage

### Guest services

- Dry cleaning/laundry service
- Housekeeping (once per stay)

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- No lift

### More

- Smoke-free property

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Shampoo
- Shower
- Soap
- Toilet paper

### Entertainment

- 32-inch TV

### More

- Air conditioning
- Iron/ironing board on request

## Policies

### Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM 

Minimum check-in age - 18 

### Check-out

Check-out before 11:00 AM

### Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours 

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools 

### Access methods

Front desk (limited hours)

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash 

Property Registration Number 003-007-006598

### We should mention

This property does not have any lifts 

No pets and no service animals are allowed at this property

## Frequently asked questions

### Is Hotel Casa Caracol pet-friendly?

### How much does it cost to stay at Hotel Casa Caracol?

### How much is parking at Hotel Casa Caracol?

### What time is check-in at Hotel Casa Caracol?

### What time is check-out at Hotel Casa Caracol?

### Where is Hotel Casa Caracol located?

## Have a question?

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## Reviews

## Hotel Casa Caracol Reviews

8.8

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 9.4

Cleanliness

### 8.0

Amenities

### 9.4

Staff & service

### 8.4

Property conditions & facilities

10 - Excellent

9

8 - Good

3

6 - Okay

3

4 - Poor

0

2 - Terrible

0

## Reviews

### 10/10 Excellent

#### Marie

3 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is excellent for the price. The location is perfect, it is very clean, and the staff is super nice.

##### Marie

Stayed 2 nights in Dec 2025

### 10/10 Excellent

#### Andrew

13 May 2025

They were nice, it was clean and great location 

##### Andrew

Stayed 4 nights in Apr 2025

### 8/10 Good

#### Teresa

6 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun

##### Teresa

Stayed 7 nights in Feb 2025

### 10/10 Excellent

#### Lisa van

14 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again. 

##### Lisa van

Stayed 3 nights in Feb 2025

### 6/10 Okay

#### steven

18 Apr 2025

Liked: Cleanliness, staff & service, amenities

It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice.

##### steven

Stayed 4 nights in Apr 2025

### 6/10 Okay

#### GLORIA

12 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Needs to be demolished and start new

##### GLORIA

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### Carmen

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos,

##### Carmen

Stayed 1 night in Apr 2025

### 10/10 Excellent

#### Fabian

18 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente alojamiento, los encargados fueron muy amables 

##### Fabian

Stayed 1 night in Apr 2025

### 8/10 Good

#### Margarita

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Sencillo y adecuado. 

La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado . 

##### Margarita

Stayed 3 nights in Mar 2025

### 10/10 Excellent

#### Rainier

12 Apr 2025

##### Rainier

Stayed 2 nights in Mar 2025

### 10/10 Excellent

#### Necla

12 Feb 2025

##### Necla

Stayed 3 nights in Feb 2025

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