Balu Hotel

Property class: 2

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Located close to Isla Mujeres Ferry Terminal and North Beach, Balu Hotel provides a rooftop terrace and a library. Stay connected with free in-room WiFi.
The current price is £45
includes taxes & fees
11 Oct - 12 Oct

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Double Room, Balcony, Partial Ocean View

A bedroom with a bed, bedside tables, a ceiling fan, and a window.

Basic Double Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

A neatly made bed with a blue pillow, a striped towel, and a wooden nightstand with a lamp and books.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A room with two beds, a wooden desk, and a chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Shared Dormitory, Women only

A dormitory room with bunk beds, a ceiling fan, wooden beams, and a teal curtain.

Standard Shared Dormitory, Women only

  • 1 bedroom
  • Sleeps 1
  • 2 Single Bunk Beds

View all photos for Business Double Room

A bedroom with a wooden bed frame, a desk with a chair, a small table, and a blue curtain.

Business Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Shared Dormitory, Multiple Beds

A dormitory room with bunk beds, a sliding glass door leading to a balcony, and tiled flooring.

Basic Shared Dormitory, Multiple Beds

  • 1 bedroom
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Basic Shared Dormitory

A room with bunk beds, a large window with curtains, and tiled flooring.

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 4 Single Bunk Beds

View all photos for Standard Quadruple Room, 1 Bedroom

A room with two beds, a nightstand, and a window with curtains.

Standard Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Quadruple Room

A room with two beds, a window with curtains, a plant, and two pink chairs.

Classic Quadruple Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

A bedroom with a wooden bed, a nightstand with a plant, a window with curtains, and a chair.

Comfort Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

A bedroom with a bed, a wooden nightstand, a mirror, a door leading to a bathroom, and a window with a curtain.

Panoramic Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

A room with two beds, a wooden table, a white chair, and a ceiling fan.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Quadruple Room

A room with two beds, a chair, and a window with curtains.

Economy Quadruple Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Partial Sea View

A bedroom with a wooden bed, a nightstand with a plant, a window with curtains, and a chair.

Superior Room, Balcony, Partial Sea View

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Centro - Supmza 001, a neighbourhood in Isla Mujeres, is home to Balu Hotel . Isla Mujeres Ferry Terminal and Ultramar Ferry Puerto Juárez are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Langosta Beach. Playa Tortugas and Tortuga Beach are two other places to visit that come recommended. Visit our Isla Mujeres travel guide
Map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400

What's nearby

  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    3 min walk - 0.2 miles
  • A beach with clear turquoise water, palm trees, and people relaxing under colorful umbrellas.
    North Beach
    8 min walk - 0.5 miles
  • beach near Centro
    6 min walk - 0.4 miles
  • Parador Fotográfico
    6 min walk - 0.4 miles
  • Isla Mujeres Cemetery
    9 min walk - 0.5 miles

Restaurants

  • Luna Grill
    4 min walk
  • MARINA BARTOLOMÉ
    2 min walk
  • Tiny Gecko
    2 min walk
  • Al Natural
    6 min walk
  • Cafe Mogagua
    5 min walk

About this property

Balu Hotel

  • Hotel near Isla Mujeres Ferry Terminal
  • Located close to North Beach, Balu Hotel provides a rooftop terrace and a library. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Tour/ticket information, luggage storage and a front desk safe
  • Room features
  • All guest rooms at Balu Hotel offer comforts, such as air conditioning, as well as
  • Other conveniences in all rooms include:
  • Bathrooms with showers and soap

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-025-002954/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Does Balu Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Balu Hotel ?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Balu Hotel on 11 Oct 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Balu Hotel pet-friendly?

Yes, Balu Hotel allows cats and dogs (limit 1 total).

How much is parking at Balu Hotel ?

Balu Hotel doesn't offer parking.

What time is check-in at Balu Hotel ?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Balu Hotel ?

Checkout is at 11:00 AM.

Where is Balu Hotel located?

Located in Centro - Supmza 001, this hotel is within a 10-minute walk of Isla Mujeres Ferry Terminal and North Beach.

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Reviews

Balu Hotel Reviews

8.4

Very good

8.6

Cleanliness

7.6

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 4 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
We loved Alise and all the staff! No bugs, no worries, friendly people. Cute kitties are a bonus ! Very great location for walkers and foodies :) we would definitely return!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island. The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions. It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Balu Hotel was amazing for our family! We live on the island and wanted to do a staycation for our daughter's birthday. We really appreciated the staff being so kind and welcoming. Loved that our dogs were allowed the rooms allowed easy access for them to go outside. The pool was great - our daughter couldn't get enough of it. The hotel itself was wonderful on its own, and it is in a fantastic district where you can walk to anything your heart desires - restaurants, parks, beaches. Already planning our next staycation here. Thanks for a great stay!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Toilets didn’t flush and all there was is a bed. Very strange set up. No dresser or TV Very clean though
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff at the property were lovely! You sort of get what you pay for, it’s nice they’ve made the effort to modernise the property but you can tell it’s still a little worn. But as mentioned you get what you pay for. One down side was the water ran really low on our last night, only to wake up the following morning with the toilet not flushing and no water coming out of any taps. I had to use a water bottle to get water out of the pool so the toilet would flush.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was like concrete. Zero amenities. 1 roll of toilet paper and not replaced even when only a few square remained. No blankets only a sheet. Room opened to back alley which reeked of sewer. We were pool level perhaps the floors above were better. Price was cheap at $80 Canadian a night. This is first bad Hotel/Hostel/Air BnB I’ve ever given in our 10 years of visiting here. Rooftop patio had great views. Shower was an adventure and sink in bathroom shoots ever direction like streaming lasers except towards your hands.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and well kept for the price.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Great staff! Have nothing but nice things to say about the staff. Water pressure in shower was horrid, and water pressure in sink was so strong it splashes water everywhere when you turn it on.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

We asked for two beds and got one twin and one double bed… a challenge to fit 4 people this way. The staff was very friendly though.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy céntrico a unos pasos del muelle cerca de todo y muy atentos y muy dispuestos a ayudar
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Puerta de terraza muy dura
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien la verdad, el único detalle que si incluyera jabones estaría mega perfecto la vista es preciosa 😍😍
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Un hotel muy básico, solo para dormir, aunq la zona es muy ruidosa, tuve un problema al final sali del hotel 11 30am y por esa media hr no me querian regresar mi depósito, me parecio de mal gusto la Cero tolerancia
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería una buena idea colocar tv en la habitación privada
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Los colchones no están en buenas condiciones, en las 2 camas se sentían los resortes metálicos, muy incómodos
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La habitación es muy basica pero amplia.. no tiene TV ni espacios para colocar o colgar ropa.. el personal es muy amable, aunque tienes que indicar que te hagan la limpieza si no, no la hacen.. en general es buen hotel para descansar y pasar el dia conociendo la isla..
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien situé, personnel très agréable. Propre et calme.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La habitación era muy amplia y cumplía con lo necesario. La cama mas cercana al balcón rechinaba mucho y cerca de la puerta, el techo y pared no tenían recubrimiento. Lupi en la recepción fue genial.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, está muy cerca de la llegada del ferri y cómoda para descansar, no tiene tv las habitaciones pero después de estar todo el día fuera no hace falta tv
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue excelente, nos ayudaron con información para hacer de nuestra estadía una experiencia acogedora. El detalle del café por la mañana se agradece mucho. Lupi es una gran persona y sin duda nos gustaría regresar con ella
Zona de alberca
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitacion y la atencion super bien, pero el baño daba mucho que desear con sus instalaciones hidraulicas
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El personal increíbles y muy claras, las habitaciones muy limpias, a 2 cuadras del muelle, todo excelente y un muy buen precio
Stayed 2 nights in Jan 2026