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"Overall the hotel is very good. A large open plan area greets you on entering with a bar area and reception. There are lifts and stairs to the various floors. The staff we met were all very pleasant and welcoming Our room, 908, was on the 9th floor, an king executive room which gives access to the executive lounge, where there's free coffee and soft drinks, and free alcohol and nibbles at certain times. We used the pool which has a sauna and steam room, all very clean and warm. There's a gym here as well. Breakfast offers the usual cooked buffet, all very acceptable. The dining room is on the penthouse floor with windows all around displaying an amazing view over Plymouth. Our room was good, the bed was comfy and a floor to ceiling window giving a fantastic view. Look closely and you might see small details of age but being such a large hotel, maintenance must be tricky!! One thing to be aware of is the car park, it's VERY tight and has protective kerbs to stop you hitting the wall, if you have a large car you'll have fun, you've been warned!! We had a lovely stay, we'd come again. "

"I think i was booked into the smallest room ive ever had in a hotel. A bit larger than a broom closet. In addition, the bed was hard and NOT well suited for a night's sleep. Not particularly pleasant. Alternatively, the front desk clerk was unfailingly pleasant and helpful."

"Unfortunately pool closed for refurbishments . Didn’t get a chance to eat at the hotel"

"The staff were excellent could not do enough for us. The property is beginning to look shabby in places, needs T.L.C. We had a lovely suite looking over the bay with a balcony, but I was very very disappointed that all the balcony doors were locked off so no one could open them. A sticker on the door says that it is waiting for maintenance. On enquiry the maintenance has not done for a very long time. I am a keen photographer which made the stay very disappointing."

"Clean room , comfy bed "

"Lovely heritage building in great condition and very helpful staff"

"very good, would book again!"

"Staff very helpful and hotel matched expectations."

"The hotel was in a great location close to the city centre and has an ample car park at a great price. The room and facilities were very clean and the bar offered a wide selection of food and drinks. I would definitely use this hotel again."