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"Friendly and helpful staff "

"There is no elevator/lift, so not ideal if you have luggage, and the wifi is not good. "

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"Hotel stay was fine. Reception staff weren't particularly attentive, they all seemed to be busier looking at their computer screens rather than greeting guests"

"Good value for money excellent room"

"All great no issues nice breakfast free parking, a little out of the city but easy with a car "

"Great location, 10 minutes from rhe shops &zoo. Food was lovley, rooms were clean & staff were very friendly & helpful. Would 100%stay again."

"The room was in a neglected state , toilet didn’t flush properly, pillows paper thin, bed rock hard, walls thin, constant banging outside, room smelt damp , very bright flashing from smoke alarm right above bed all night ..a large group of us stayed here for one night and nobody slept well at all. Breakfast was poor choice (no vegetarian option) and took ages to refill when empty and they need more staff around the hotel "

"Good location "