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"Lovely Stay - the Staff were friendly and helpful.I would definatley stay again"

"Polite staff, beautiful room and building, excellent parking and location, good simple breakfast, room a little dusty on various objects but the overall location and room spec made up for everything else."

"The hotel is very well decorated and looks lovely! The spa is lovely, we used it 2 out of 3 days, hot tubs lovely and warm, also has a cold pool, sauna and steam room, all very good! The Asian restaurant was really good, with great staff and lovely atmosphere, it was full on a Monday evening it’s that nice!! My only negative is they don’t have an electric car charger but they have some in Bowness not far away. "

"The first thing you will notice is it looks a bit dated when you walk in, but don't let that put you off because the 2nd thing you will notice is how lovely and warm the place is, kudos to the owners as we know how much the heating costs nowadays. My room was lovely, cannot complain, probably could of done with a bit of decorating but still it was nice, sleep wise it was ok, the mattress sunk a bit in the middle but not enough to stop me sleeping well. Breakfast was lovely, I had a cooled breakfast on my first morning and just cereal on my second as I was climbing helvellyn. Would I stay here again? 100% yes!! "

"I had a nice stay till the bill had nearly £299 of service charges on and when my partner paid in cash for a round of drinks they also added it to the room trying to make us pay twice abit of a let down tbh "

"The hotel is well located for access to the town, shops and bars. There are also a lovely walk behind the hotel on the old railway line to Threlkeld as well as down round the lake. The room was very clean and breakfast and dinner were excellent. The staff were very friendly and helpful and there was plenty of parking "

"Fantastic hotel. Room really spacious with very comfortable bed. "

"Lovely polite friendly staff. spotless spacious room with a pretty view & lovely little touches throughout the hotel. Free onsite parking, Spa was a real treat - open til 8pm which is fab after a day of exploring. Only negative was the coffee at breakfast was very weak but coffee machine was better! "

"Really nice hotel and facilities."