Beautiful hotel and spa, although you could tell the rooms were quite old - no air con or way to cool the room down (window only opened a crack). Toiletries were not as described. Bed was too soft and pillows flat.
Cooked food quality really good - the fish and chips and cooked breakfasts a real highlight, staff all helpful and friendly.
Shame that only one person seemed to be helping on reception at checkout, especially as many staff seemed to be around - and a complaint was being dealt with in full view of everyone. Meant a long wait to check out.
Also, lots of unexpected additional charges, eg to use the spa, for a cooked breakfast - a shame when lots of the continental ones not suitable for dietary requirements.
Overall a decent stay but lots of little things to tweak that could have made it magical, especially given the price!
