Find Family-Friendly Hotels in Harpenden

"Handy location for me near Sawbridgeworth. "

"Been going to this hotel for over 30 years. It’s a bit tired now, rooms mainly. This said it’s still very reasonable to stay there & breakfasts are good with several choices. This stay the window was open in our room when we arrived -the handle was missing & it couldn’t be close. We couldn’t telephone reception as the phone wasn’t connected & said on the phone it was from room 136 -this wasn’t our room. Maintenance man didn’t come immediately as I was told so we waited a little while however my husband sorted the window so didn’t need maintenance & we advised reception as we left & about the phone not being connected It is a hotel that is used by workmen from what I can see so it is well used The public areas, bar etc are in a nice condition & inviting. I have found all the staff here have been pleasant & helpful Would we stay again -yes "

"Decent size room, but need an update. Very early morning breakfast choice is poor. "

"Access down to reception via steps with no provision for a ramp for disabled or guests with luggage. Rooms clean generally but in need of redecoration. Attended an Indian wedding reception, and noticed that the only mirror was on the bathroom. Wife complained of no full-length mirror in the room."

"Helpful staff good breakfast"

"Plenty of parking, register on screen in the hotel £10."

"All good used for business so als long as place is clean and the staff are friendly"

"Fantastic location very close to Wembley stadium and train/tube station, very easy check in/out, deposit was refunded quickly. Reception area clean and tidy staff were friendly. Lift was rickety with the doors shaking as it went up and down but it was bright and clean. Carpets in the corridors tired and stained. The room was large and spacious air con was great and can be changed in the room although it resets back to the default setting when you leave the room for a while, room was clean apart from the stained carpet, bed and pillows were really comfortable, plenty of hanging space in the wardrobe, also a mini fridge and a safe which was handy although the fridge was quite noisy, room was well sound proofed could not hear much from outside which was great as the hotel was full of football fans but it did also make the sound of the fridge seem louder. Tea and coffee selection was ok, 3 types of tea bags and normal and decaf coffee but only 2 of each and only 4 milk pots. We had no spoon so had to go to reception to get one. A bit disappointing that we went to have a drink in the bar downstairs at 8pm only to find it closed! Which we found a bit strange."

"A good three star hotel. Room was like a student dorm, but manageable for the one night I was there for. Water took ages to get hot. Location was perfect as I was working in Brunel uni. Parking was available and FREE which was a bonus."