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"Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable."

"Staff are very courteous and efficient. They put our 2 rooms next to each other without me having to ask. Rooms were excellent, bed and pillows were very comfortable. Rooms and bathrooms were very clean, and shower was very good. Close to tube station and other amenities. I fully recommend Park Plaza London Park Royal and will stay there again when I am in London."

"Clean room, comfortable and very friendly staff. Staff. Enjoyed. Stay very much!"

"The only negative was the bathtub, very high (difficult to enter/exit) and narrow. Everything else was great! Little treats and notes made it special. "

"We stayed here for two nights because we were attending a concert at Wembley. Such a fantastic location, literally across the street from Wembley such a safe neighborhood. The staff was amazing. It was a beautiful quiet room. We really enjoyed our time at Hilton and the surrounding area. "

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"Good"

"Nice food but the staff seemed rather unprepared. They put all my food on another room and when I pointed out it was missing they didn’t even say thank you. They had already told me there was nothing to pay and good bye.. "

"Amazing budget hotel "