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Staff were friendly and efficient, they acknowledged us every time we passed through reception. The room wasn't huge but was very clean and comfortable. The dining room was small but the breakfast menu was varied and the food was delicious.
Hotel is great for a city break. Really comfortable beds and a late check out. Easily accessible from M25, no on site parking but a big public car park nearby which is reasonably priced.
We arrived early to be met by attentive and friendly staff on Reception and Concierge who couldn't do enough for us. The room was a particular highlight as too was breakfast in the dining room
Nice attentive service at a convenient location for Covent Garden. Not far from Embankment tube station. Good selection of restaurants and pubs in the vicinity. Very professional staff, unintrusive yet helpful when requested. A comfortable stay and a safe bet for this area.
Everything was fine although the beds in a standard room are only Queen size so the only way to get a King size was to upgrade , which you are offered on arrival for £50 extra per night . Seems a bit of a con most hotels have large doubles or King beds the Queen is one up from a single . In future ...
Check-in was fast, room was clean, staff were pleasant and responsive to our queries as this was my first visit to London. Front desk booked tour and taxi to airport for us.
The hotel is great, extremely comfy bed. However the breakfast service was terrible had to wait 30mins for porridge and the English breakfast was ok but they got the order wrong twice
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