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"Located in the heart of the city "

" Disappointing Stay – Not Worth the Price For the price paid, this hotel fell well below expectations. The check-in process was slow and inefficient, setting the tone for the rest of the stay. Access to the spa was unnecessarily awkward — we weren’t given passes at check-in and had to chase this up ourselves. When we finally got in, the spa itself was underwhelming: not particularly clean and definitely not what you’d call modern. The room was another letdown. It was noisy, making it hard to relax, and despite booking for four people, it wasn’t properly prepared on arrival. We had to call three separate times before it was finally set up correctly — something that should have been done as a basic standard. Overall, it feels like this hotel is charging premium prices without delivering a premium experience. Wouldn’t return"

"excellent all round"

"The location of the hotel was excellent for access to city and walking . It was a large room for city centre. It was very busy at checkin because of the marathon weekend but staff did well. The negative was no kettle or hot drink station although the reception staff let me get one from the breakfast area one day. Only one pillow but maybe could have asked for additional one ."

"Check in was effortless and the staff were attentive throughout my stay. Breakfast was of average quality, but there was a nice variety of options to suit everyone. The bedroom was clean with fresh sheets; however, the stained carpet was off‑putting. You would expect an IHG‑owned hotel to invest in proper industrial carpet cleaning. The location is convenient, within walking distance of the tram stop and the Trafford Centre. Parking was only £5 per night, which I think is very good value"

"Absolutely EVERYTHING was amazing!! Definitely highly recommended, and will certainly be our first choice again for next city centre stay. THANKS TO EVERYONE!!"

"Clean room, excellent staff, and a really great location for exploring Manchester."

"The room was in poor condition, cleanliness was lacking, breakfast didn’t start until 8am considering lots of tenants where taking part in the marathon "

"The room was lovely and tidy. Facilities within the room were fine but we could have benefited from more breakfast tea bags available in the room. Lovely hot water and comfortable bed. Pool was well maintained and a nice temperature. The breakfast was delicious! Lots of variation, all hot and very tasty."